The Atari Compendium/The Atari Compendium (Toad Computers) (1994).iso/files/umich/apps/wordproc/wordup/wordup3.arc/WORDUP.TXT

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 ************
Topic 6         Mon Aug 31, 1987
C.DAYMON                     (Forwarded)
Sub: Word Up

WordUp from Neocept. A GDOS word processor with graphics importing.

152 message(s) total.
 ************
 ------------
Category 13,  Topic 6
Message 1         Sun Jul 10, 1988
NEOTRON [NEOCEPT/MIKE]       (Forwarded)

       Hello everyone, this is Mike Fulton @ NEOCEPT.  I know it's been a
while since I've been online to answer questions.  Sorry about that, but we
are so busy lately it is difficult to find the time.  Before I start answering
specific messages, I'd like to make a few general announcements and
statements.

-----

      As I said in the last message I left, however, our technical support
policy has been changed.  You now longer have free access to our technical
support line for only 60 days after purchase, but for as long as you need.

      Because of this change, the tech. support telephone line will be busier
than before.  So please, if you have to call the technical support line,
please make certain that you have your original disks and manual handy to help
answer any questions we may have about your problem.  If you do not have these
materials, we may not be able to help you.  And if it is at all possible, have
your computer system handy when you call so you can try our suggestions.  And
please read your manual carefully.  If your problem is about something which
is explained in the manual, you will be directed to that section of the
manual.  Please try to restrict your questions on the technical support line
to problems you are having, and not about other subjects.  We want everybody
to have a chance to get through.  If the phone line is busy, please try again
a bit later.

NEOCEPT Technical Support Monday-Friday, 10:00am to 5:00pm [phone]

      By the way, we do intend to issue refunds to those people who had paid
$25.00 for a year of technical support.  I am not sure exactly when this will
be done, but it will be as soon as possible.

-----

      Incidentally, although we may not reply to each individual message left
here, we do read them all.  Suggestions for new features and/or feature
changes are welcome, and most get added to our new-features list if they
aren't there already, but we will not always reply to such messages, in the
interest of concentrating on the messages with questions about problems.  And
even when we like an idea for a new feature, it may not be something we can
immediately do something about.

      Also, if you need an immediate response to something, leaving a message
on GENIE is not going to get it in most cases.  We simply don't have the
manpower to watch it that closely.  Call us for things like this.

      If you leave a message regarding a problem, please tell us both the
version number and the release date of WordUp that you are using. Otherwise,
we don't know how best to help you.

-----

      From time to time, I read a message that says something like "Where is
the upgrade you promised us two weeks ago?"

      Now, I can understand wanting to know when an upgrade will be available.
But we are a small company.  The more time we spend answering questions like
that with "We are still working on it" means it takes longer to finish.  We
try to do things as quickly as we can, but we don't want to introduce new
problems while fixing old ones, so we have to be careful.  So far, we haven't
introduced any new bugs while fixing old ones, and we would like to keep
things that way.

      Also, I may at times speculate about some things here, such as feature
additions or upgrade release dates.  Please people, these are usually
estimates only, and not to be taken as a personal promise. Things can change.
If I say an upgrade will be made in about two weeks, that's just a rough
estimate.  We would usually prefer not making announcements like that in the
first place, because it is so difficult to fulfill it, but on the other hand
it's even harder not to say anything.  Sometimes things are put off so that
additional improvements can be made, or because something else which demands
attention comes up in the meantime.  Being a small company means that
everyone's priorities can be changed at any time.

      One thing I'm going to start right now is that we will not announce any
upgrades or changes until they are available.  This might mean that some of
you will sometimes hear what amounts to "No comment at this time" because
something isn't ready yet, but it should help things overall.  I will say that
we are working on updates to both WordUp and FONTZ!, including new features,
but that's all I'll say so please don't ask for more.  When they are ready to
ship, I'll tell you.

      I guess that what I'm trying to say is, please give us a chance, and we
will do our best.  We may not be on time, but we'll get there.  We do not
intentionally try to do things that people don't like, such as missing an
upgrade date, but it does happen sometimes.  Please bear with us, because we
are trying very hard to give our customers a good product with good support.
We are starting to come out of our infancy, so things should be more stable
soon.

-----

      We are now shipping a new release of WordUp which fixes another batch of
bugs from the original release, including the click in the footnote problem.

      Also, the contents of the package have been changed somewhat.  Instead
of 1 double-sided and 2 single-sided disks, WordUp now comes with three single-
sided disks, including additional new printer drivers.  We are able to get all
this on three single-sided disks by storing the files in ARC format.  A
special installation program is used to de-arc the files into the system.  The
ARC files are password protected (the disks are still unprotected), and can
only be accessed by the special install program.  This will allow us to offer
future upgrades on GENIE, since only people who have the installation program
on their original disks will be able to de-arc the files.

      You simply tell the installation program what kind of system you have
and change disks when it tells you, and it will de-arc all the files to the
proper places, resulting in ready to use WordUp working disks.  It works with
floppy disk and hard disk installations.  Double-sided disk drives will still
be required for some setups.

      Printer drivers and fonts are included for the Epson FX/compatible or
Atari SMM804/Gemini 10X 9-pin printers, and for the Epson LQ/compatible or
Citizen 224/Toshiba P351/compatible 24-pin printers, as well as Epson
FX/compatible 9-pin printers.  Also included are instructions on setting up
WordUp for use with the Atari SLM804 Laser printer.

      This upgrade is free, and you can obtain it by the following method.
Send a letter requesting the upgrade to NEOCEPT, and include all three
original disks.  Also include a self-addressed, stamped envelope (3 stamps).
Please note that huge heavy-duty padded envelopes are not required.  A small
manila envelope or even a legal envelope will do fine, as long as you wrap
your letter around the disks.  Send this to:

NEOCEPT ATTN: TECHNICAL SUPPORT/UPGRADES 547 Constitution, Unit A Camarillo,
CA 93010

-----

      As far as upgrades and announcements go, I offer the following. First of
all, NEOCEPT keeps track of its products by a combination of version number
and release date.  When a product is upgraded to fix program errors, but no
significant feature changes/additions are made, then the release date is
changed, but not the version number.  The version number is changed only when
new features are added or existing features are significantly changed in
operation.

      We do not make official announcements when only the release date is
changed.  This is because there are people who would be sending in their disks
every two weeks when it's not really necessary.  Also, we don't feel we should
wait 4 months before issuing a new release for a bug fix, so we fix the bugs
as we can and issue new releases accordingly.  We don't issue new releases
every time we fix a single bug, but we try not to delay the release of fixed
bugs more than is really necessary.

      If you aren't having a specific problem with something, then you
shouldn't be worried about every little change that we make.  We will from
time to time tell you what the current version numbers and release dates are.
The current releases are listed below.

WORDUP -- Version: 1.00, Release: 7-1-88 FONTZ! -- Version: 1.11, Release: 6-2-
88

----- WordUp Changes
  The following is a list of what changes have been made to the various
  releases of WordUp.  The version number and release date are given,
  followed by a list of what changes were made. ----- Version 1.00, Original
Release 3/22/88 ----- Version 1.00, Release 4/5/88

  Bug from 3/22/88 fixed - Only printing one graphic per page, due to
  not leaving system enough memory for v_bit_image() to work more than
  once. ----- Version 1.00, Release 4/13/88

  Bug from 3/22/88 fixed - GEM *.IMG graphics were not working
  properly, they would crash when they or nearby text was manipulated -----
Version 1.00, Release 4/21/88

  Font Selector dialog box changed -- now has working scroll arrows &
  scroll bar, as well as sample box to show current selection in current
  type style.

  Bug from 3/22/88 fixed - Instant Expand feature of glossary not
  working at times...  Dialog box would come up with Expand as default,
  instead of just expanding term. ----- Version 1.00, Release 6/21/88

  Bug from 3/22/88 fixed - Clicking mouse in footnotes no longer
  crashes system - including double-clicks. Also, Selecting block via
  mouse with one end in footnote no longer crashes.

  Bug from 3/22/88 fixed - Disk format error caused both error and
  success alerts to be shown, now shows only error alert.

  Feature change - Default page size now changed to 8.000 x 11.000
  inches, to avoid centering problems with the way paper is usually fed
  through a printer.  The 8.500x11.000 choice is still available in page
  size dialog box.

  Bug from 3/22/88 fixed - If disk drive P: installed in system, WordUp
  would not allow disk access for file loading/saving.  Now recognizes
  drives A-P correctly.

  Bug from 3/22/88 fixed - WordUp would not allow you to move from a
  desk accessory window to a WordUp window by clicking in it.  This is
  now fixed.  Also, WordUp did not disable menu choices when a desk
  accessory window was put on top, Now WordUp disables appropriate menu
  choices in this instance, and restores them when a WordUp window is
  topped again.

  Bug from 3/22/88 fixed - WordUp would overwrite desk accessory with
  ruler if desk accessory was top window when WordUp window redrawn.

  Feature change - Configuration dialog box now uses a single choice
  for showing or hiding the paragraph, carriage return, page break, and
  section markers.

  Feature change - Some menu choices have had their text change to
  improve understanding their function.

  Bug from 3/22/88 fixed -- WordUp would redraw its top window on top
  of desk accessory windows if the desk accessory window was the top one
  overall.  This no longer happens.

  Feature change/bug from 3/22/88 fixed - Disk Free space dialog no
  longer defaults to drive A:.  Now defaults to drive with default
  directory, as specified in Preferences menu (This is WordUp boot drive
  and directory, unless Preferences are changed and then saved.)  -----
Version 1.0, Release 7/1/88

  Feature Change -- WordUp now comes on three single-sided disks, with
  ARC files containing the program and printer drivers and fonts for 4
  different basic printer setups including most 9-pin and 24-pin
  printers.  An installation program is included to automatically
  de-arc the files onto working disks.  Double-sided floppy drives or
  hard disks will still be required for some installations.  Also
  included are fonts and instructions for installing WordUp with Atari
  SLM804 Laser Printer.

  Program file size is slightly reduced due to program code
  optimization. ---------------------------------------------------------------
-----------

FONTZ! Changes
  The following is a list of what changes have been made to the various
  releases of FONTZ!.  The version number and release date are given,
  followed by a list of what changes were made. ----- Original Release,
version 1.00, 1/20/88 ----- Version 1.03, 2/25/88

  Font alignment lines now displayed in editing window as well as
  display window.

  GDOS installation program from Atari now included.

  Bug from version 1.0 fixed - Scaling fonts with non-square pixels

  Bug from version 1.0 fixed - Characters getting shifted to right

  Face ID number of included Camelot fonts changed from 5000 to 200,
  to accomodate bug in Microsoft Write which disallowed fonts with ID
  numbers greater than 255.

  Bug from version 1.0 fixed - Writing to write protected
  disks/damaged disks would crash when canceled. ----- Version 1.10, 5-26-88

  Bug from version 1.0 fixed - Pixel drawn on edit grid when
  selecting/not selecting a drop-down menu item -- Program now checks for
  dropped-down menu before allowing drawing in edit grid.

  Bug from version 1.0 fixed - Memory allocation problem, if printer
  drivers keep some memory in resolution-test, could be less available
  memory than that wanted by FONTZ! -- program now rechecks available
  memory in between testing GEM devices and allocating buffers. ----- Version
1.11, 6-2-88

  Bug from version 1.0 fixed -- System Locks up when repeated scrolling
  in Display window with scroll/slider/arrows.

--------------------------------------------------------------------------

TO R.NEHEM - msg 97

      We have had an overwrite mode on our new-feature list for some time now.
There are problems with getting it to work at full speed however, because
basically the program has to delete one character and then insert another.
When you have things like style changes, multiple sizes and typefaces, and so
on, the problem gets worse.  We still have it on our list, and if it is added,
we will announce it.

-----

TO LEPULLY -- msg 99, 101, 107

      Regarding our phone conversation the other day on the phone, I would
like everyone else to know that the replacement-GDOS you have mentioned,
called A-DOS, is also a REPLACEMENT LINE-A, and that it was my opinion that
most of the speed difference between Atari's GDOS and this A-DOS was likely
due to the new LINE-A routines, not the GDOS routines.  It sounded basically
like having GDOS and the TURBO ST program combined into one program.
      At any rate, as I said, we would be interested in learning more about
this A-DOS program.  If you can have the author contact us, or get the
information to us so we can contact him, we would appreciate it.

-----

TO C.DAYMON -- msg 103, 104

      There is no such thing as a hard space in WordUp at this time.  However,
the idea is on our list of new features to be considered. Regarding your
problem with the disk formatting, there was an error (fixed in the current
release) with the handling of disk errors during formatting.  If the format
was successful, then you'll only see the success message.  But if an error
occured, then both messages would be shown.  If you get the error box, try
again or change disks, regardless of the success message afterwards.
      Upper-case letters for page numbering is now added to the new feature
list.

-----

TO G.HILBERT -- msg 106

      We cannot legally upload the printer drivers.  Parts of them are
licenced from Atari and can be distributed only as part of a product package.
We are sorry about this, but that's the way it is.  However, see the upgrade
annoucement eariler in this message.
      Also, regarding the Timeworks Publisher @ 360x360 mode with 24-pin
printer, the fonts with jaggies are scaled versions of smaller fonts.  By the
way, for everyone's information, let me give a little information about how
Timeworks Publisher ST seems to work with fonts.
      The fontwidth program that comes with Publisher creates a data file with
font size information in it so it can match up printer fonts and screen fonts.
Their installation program does things like set up the 300x300 laser fonts
with the 360x360 24-pin driver, or the 150x150 laser fonts with the 180x180 24-
pin driver.  The pointsizes the fonts have don't really match what they are
used as.  (For example, if you have a 24-pin printer installed, the printer
font with the filename indicating 36 point will probably be the 30 point font
for the laser printer.)  The datafile made with the fontwidth program allows
Publisher to know that it should use a certain size printer font to print the
output of a certain sized screen font.
      This sounds confusing, and it took me a while playing with the program
to figure it out.  This method works, but it really plays havok with the idea
of having one setup of ASSIGN.SYS and fonts to use with different programs.
If you use the Publisher ST 24-pin printer setup with WordUp, then WordUp will
not find a 12 point printer font to match the 12 point screen font, because
Timeworks wasn't using a 12 point printer font.  (This is only true of some of
the setups with Publisher ST, not all.  It seems that only the 24-pin printers
and Lasers share the same fonts.  The 9-pin printer fonts probably match the
screen sizes, I haven't looked.)  I guess the whole idea is to allow the
package to include installations for most printers, and it does succeed at
that.  We have come up with another method of achieving about the same thing,
however, and it doesn't do anything too weird.  See the announcement above.

      Regarding your message about 360x360 mode, different styles of the same
typeface do not affect the memory requirements, as Bold, Outlined, Light, and
other such styles are generated on the fly.  Two sizes per typeface isn't too
drastic, but the memory requirements depend on the sizes used.  If they are
small sizes that you are printing big, then your effective resolution is only
180x180 anyway, but it is taking 4 times longer to print.

      As for NEOCEPT releasing a 360x360 driver, we will do so when we have
had the chance to create fonts for that size.  The difference will be more
noticable with graphics than with text, because scaling to different sizes can
be more precise.  I have no idea at the moment when this will be ready,
however.

-----

to R.PROCTOR -- msg 108

      If you need to line things up at a certain position across the page,
create a tab stop at that position and tab out to it.  This is because the
characters have different widths in most typefaces, and the number of
characters required to reach a certain place depends on what's used on the
line. You should probably go to the top of where you need to line things up,
and insert a section marker.  Go to the bottom and do the same.  Now move in
between these markers and change/add/delete your tab stops so that you have
one at each position where things need to line up.  Now hit tab at the end of
one part of text to reach the next part where things line up.

__________ L _______________ L ______ <-- Tabs on WordUp ruler

[-- tab --]Text text text text text text text text text text. Text text text
text text text text text. Text text text text text text.

[-- tab --]text...[-- tab --]text

      See how tabs are used to jump text out to the proper position, instead
of inserting a number of spaces?  Also, If you move the tab stops around, the
text will move to follow.
      A tab simply is a quick way of jumping across the page to a specified
position (the tab stop).  It is not for formatting multiple newspaper-style
columns of text or anything like that.  You should see tutorial #1 in the
manual again.

      And the idea of paying for technical support after 60 days was designed
to keep the program from costing $99.95 or $129.95 or more, since the cost of
that extra technical support would have to be added to every copy of the
program sold, even if most people didn't need it. (This is why list price of
WordPerfect is $395.00 -- paying for tech support.)   We have since changed
this policy anyway, as mentioned above.

-----

To D.DOUGAN -- msg 109

      There was no 5/16/88 upgrade.  That was an estimate of when it would be
ready, and we did not make that date.  We are currently shipping version 1.00,
Release 7/1/88.  See announcement below for more information.

-----

To TIM.BARR -- msg 112

      There are pipeline hooks to certain parts of FONTZ! and WORDUP, but
neither is documented for outside release at this time.  We will discuss the
matter with developers who contact us regarding this.  We will probably not
release these specifications to the general public at any time soon, however.
      You mentioned that someone might be interested in making a shareware/PD
desk accessory.  To do what, exactly?  Do you have someone or something
specific in mind?

-----

to S.WHITNEY -- msg 113, 114

      As I said earlier, if you need an immediate response about something,
call us instead of leaving us a message here.  Right now, everybody has WordUp
version 1.00.  What is your release date?  Also, if you spend hours re-typing
something, that means that you went for hours without saving it in the first
place.  With any program at all, it's a good idea to save often.  What if the
power went out?  Save your files every page or so, and you will be much safer.
The crashing footnote problem is fixed.
      Also, the problem with footnotes had nothing to do with line spacing.
It had to do with clicking the mouse in the footnote in the first place.
WordUp thought you were trying to select a block, and this is not allowed in a
footnote.  If you tried to click between lines of text, then you were just
clicking often enough for the problem to occur.  This problem is fixed in the
current version.  Footnotes are still slower than we like, but clicking the
mouse in them will not crash anymore.

-----

To S.WOO -- msg 118

      WordUp formats page numbers when they are printed or displayed. The
format used depends on that selected when the page numbering was inserted.  If
you are using master pages to do page numbering, then you need to insert a new
master page if you want to change the format of the page numbering.  Or
optionally, you could print the pages from one format, change the page
numbering on the original master page (delete the current page numbering,
insert new), and then print the rest of the pages in the different format.
      It's not so much a matter of the change from roman numbering to arabic
being incorrect by being consecutive when you change formats, as it's a
misunderstanding of how it's supposed to work.  You should probably have these
two sections in different documents to make them easier to manage.  WordUp
will allow you to have both loaded together, and it doesn't sound like you
would have text running out of the end of the first part into the start of the
second part.

-----

To S.NIES -- msg 122

      You say you are getting an insufficient memory error.  But we need to
know what kind of system you have to tell you why?  What printer is used, what
memory size in computer, what fonts are loaded, what desk accessories, etc...
We have to know what's in the computer to know why things don't have enough
memory to work.

-----

to C.DAYMON -- msg 133

      We are not going to make any announcements about what will be included
in new releases of WordUp or FONTZ! until they are ready to ship.  See info
above for what changes have been made in the various releases of WordUp and
FONTZ!

-----

to D.N.WHEELER -- msg 135

      WordUp will use the printer's internal fonts only for the ASCII mode
printing, which is a simple draft mode.  There are no definite plans at this
time for any extension of this ability to allow for more abilities like bold,
underlining, and so on.  We do want to do it, but we don't want to talk about
it until it is done and ready to give to everyone.

      WordUp _does_ allow you to double-click on a word to select it, and
always has.  However, because a word of text on screen is treated a little
differently than an AES object (like an icon), it is a bit more sensitive to
having the mouse in the middle of the word.  Also, if your mouse double-click
speed is set too high, you may have to double-click very, very fast for it to
register.  You can set that with the control panel.

      Selecting a block and then typing to replace it is a Macintosh-ism that
you have picked up, isn't it?  Unfortunately, we don't agree with this method
of doing things.  It's somewhat non-intuitive.  (Hey, where did my text go, I
didn't tell it to delete it!)

      There are already easy ways to select lines and paragraphs, see your
manual.  As for the whole document, I've added your idea to the list we keep
of feature change/addition ideas.

-----

to C.DAYMON -- msg 139

        Congratulations on being the first person to actually report running
into this problem.  We knew it existed, but never gave it very high priority
because very few people are going to be going back and forth between the
different monitors.  This problem exists in every release of WordUp.
        I will explain what the problem is.  Basically, WordUp determines what
fits on a page by adding up the heights of each line, in pixels.  By
subtracting the margins from the page height, we know how many pixels fit on
the screen.  When you add lines together, a page break occurs when a line will
not fit in the space left on the page.  When you are using the color monitor,
some fonts are not exactly proportional in height to the monochrome screen
fonts.  For example, 12 point text on the monochrome monitor is 15 lines tall.
Since the color monitor has half the vertical resolution, the same color font
should be 7.5 lines tall, which you cannot do.  Things get rounded off to 8
lines, which means that for each line of text, there is a little difference
added to the height of things.  By the time you get to  the bottom of the
page, it can affect how many lines fit on a page.  The difference will depend
on what fonts are used.  The smaller the font, the more difference adding .5
lines per row will make.
        The printed results will match the screen display.  Ideally, the same
file should look the same on either monitor, but it does not, as things stand
right now.  Aside from some inconveniences when going between monitors, this
will not affect anything at all.  Basically, if you want a page to end in a
certain place, you should use a page break.

-----

to M.SQUIRE -- msg 140

        The Working directory for WordUp is where it will write out any
temporary files that may be used by various actions, including printing. When
printing graphics, WordUp must write an *.IMG file of the graphic to disk for
the GEM Printer Driver to be able to get it.  Once printed, the
        I would not recommend using a print spooler with WordUp.  With even a
9-pin Epson FX printer, a page of graphics is about 128K, so the print spooler
isn't really going to make much difference.  During printing, a ramdisk would
improve things only if graphics are included on a page.  If the ramdisk is not
big enough, the graphic will not be able to print. A regular Degas pic will
require about 33K of free disk space.  (Which means a 42K ramdisk, because of
disk overhead.)
        As for WordUp not remembering D:\ as your working directory, are you
choosing SAVE PREFERENCES after setting this?  Does drive D:\ exist when you
start the program?

-----

to S.WOO -- msg 141

        The items that are saved by SAVE PREFERENCES are listed in the  WordUp
manual.  A few additions are in the README file on the WordUp Program Disk.
What do you consider to be preferences?  What is not saved that you want to
be?

-----

      Well, that's all for now.  I'll try not to let so much time go by again
before I upload another message.  On another subject, I saw the movie "Who
Framed Roger Rabbit" on the 4th, and it was excellent.  I recommend it highly.
One thing though, although it's largely about cartoon characters and has a lot
of animation, it's not really aimed at little kids.  Not much in the way of
bad language or anything, just the storyline would be a bit complex for many
youngsters.  They might still enjoy just watching the characters, though.

Mike Fulton NEOCEPT

 ------------
Category 13,  Topic 6
Message 5         Wed Jul 13, 1988
CHARDIMAN                    (Forwarded)

There are a couple of things that are real  ly small peeves for me, but I'd
reall  y like to see them changed.  First of all, there is the select word
feature.  As it is, when a word is selected  , just that word,  without the
trailing space, is defined.  Most word processors also define a trailing space
if there is one.  That way, if you delete the word, it doesn't leave an extra
space for you to have to clean up. (Incidentally, trying to define a word when
the cursor is located on a space between words gives you a "non-fatal error.")

Seco  nd, it would really help if you could replace with a format symbol as
well as search for one.  Currently, on a search and replace operation, you can
only search for, say, a paragraph marker. If you want to replace the marker as
well, you're out of luck.  Like I say, small stuff, but it really affects the
way I use   WordUp.

-- Clayt
 ------------
Category 13,  Topic 6
Message 6         Thu Jul 14, 1988
C.DAYMON                     (Forwarded)

This may be a now corrected bug, but in my 4/13/88 Release 1.00 WordUp, if you
have a line center justified and want to move the cursor to a  character
within that line with the mouse, clicking on the character to jump somewhere
usually near the beginning of the line.  (Probably the location of the
character on a left-justified line.)  Moving the cursor within the line with
the cursor keys does work correctly.

-Craig Daymon
 ------------
Category 13,  Topic 6
Message 8         Sat Jul 16, 1988
M.SQUIRE [Mike]              (Forwarded)

Mike,
     I have been setting up a reset-proof ramdisk (30K) as D: on my "Word Up"
boot disk prior to running any other AUTO folder program. Therefore, when I
load "Word Up", a 30K D: ramdisk is always in existence.  After loading in
"Word Up", I select Directories from the Preferences menu and it always gives
me the A: disk as my working directory even though I have selected the D:
ramdisk on previous sessions with "Word Up" and then supposedly saved that
preference with Save Preferences.
     This problem is not peculiar to this ramdisk program.  I have used other
ramdisk programs and "Word Up" will not allow me to save my working directory
preference.

 ------------
Category 13,  Topic 6
Message 13        Thu Aug 04, 1988
C.DAYMON                     (Forwarded)

I just spoke with Mike today and he says the 6/21/88 release is the latest
version.  The 7/1/88 changes are relative to the other files.  Check all the
file dates and you will find that a few ARE dated 7/1/88.

He also said they will be uploading a DRAFT printer driver for the FX-80. It
will offer a print time less than half that of the final print.

Holly, back a few messages (last message from Mike) is a very long message
telling about the current state of WordUp and FONTZ! and how to get the latest
version of each. (Just send in your disks with a  self addressed stamped
envelope - one stamp per disk.)

-Craig Daymon
 ------------
Category 13,  Topic 6
Message 21        Tue Aug 23, 1988
M.SQUIRE [Mike]              (Forwarded)

Neocept (Mike),

     I just received my copy of G+PLUS in the mail yesterday evening and was
overjoyed to receive it!  I will be using G+PLUS in conjunction with WORD UP
(I am using Version 1.00, Release 7/1/88) and I was delighted how much faster
my screen was able to update itself.  G+PLUS promises to be a good investment.

     However, there is a problem area with WORD UP usage in conjunction with
G+PLUS that I wish to bring to your attention.  WORD UP has a feature, added
in Version 1.00, Release 4/21/88, called a font selector dialog box (press Alt-
F to select or use the drop down Font menu selections) which has a sample box
that shows a sample of the font selection selected in the current type style.
With GDOS, this sample is displayed; however, with G+PLUS, for some reason, it
is not.  Originally, I thought that G+PLUS was not loading the selected SYS
file.  This is not the case - you just won't see the selected font in the
sample box.  When you go to enter text into your document, the selected font
and point size will be used.

     It looks to me like other WORD UP users would be well advised to purchase
a copy of G+PLUS as well.  A discussion of G+PLUS may be found here in the
Roundtable under Category 2, Topic 29.  I hope that as you continue to improve
WORD UP and offer revisions that you will take into account G+PLUS
compatibility (as well as compatibility with TURBO ST, another one of my
favorite programs).
 ------------
Category 13,  Topic 6
Message 22        Thu Aug 25, 1988
C.DAYMON                     (Forwarded)

I also have been using the 7/1/88 release of WordUp and noticed a bug that I'm
surprised got past me the first few times I've used it since the update.  When
printing multiple pages, a form-feed is not executed at the end of a page to
ensure that the next page starts at the top.  It seems there is a calculation
done to estimate the number of lines and a new page starts when this is
reached.  This has caused following pages to start about a quarter inch before
they should and is wrecking havoc with my print-outs because I usually put a
page number on the bottom of a MASTER page.  I was using it to create some
information for work and had to result to printing each page separately, form-
feeding the printer from the printer controls before printing the next page.
HELP.

-Craig Daymon
 ------------
Category 13,  Topic 6
Message 26        Fri Sep 09, 1988
P.GENOVESE                   (Forwarded)

Must I call or write to Neocept for the update? I have Ver. 1.00 Release
4/21/88. I would expect sending in the registration card would cause at the
least a notification of the new version. Same  should be true for Fontz.  I
guess not all software companys support their product like Migraph.

P.R.G.
 ------------
Category 13,  Topic 6
Message 27        Sat Sep 10, 1988
G.ANDERSON                   (Forwarded)

I suggest you call/write Neocept for the updates.  Their new address is 547
Constitution, Unit A.     Camarillo CA 93010 Keep in mind that Neocept is a
VERY small outfit, only a few folks out there have to do everything from
programming to packaging so I'm not surprised of a few thing slip through the
cracks. Be sure to include your original disks when you send in for the
upgrade (and yes, there are more recent versions than 1.0).  Most of the
changes are in bug fixes and refinements.  I forget if there's an upgrade
charge or not, sorry.       Gregg /s
 ------------
Category 13,  Topic 6
Message 29        Mon Sep 26, 1988
G.ANDERSON                   (Forwarded)

Hi Stan, yes the Neocept driver for the DeskJet does work and it does  seem to
be faster than Migraph's unit.  Keep in mind though, that even with the faster
drivers the DeskJet is no speed demon in graphics... Gregg
 ------------
Category 13,  Topic 6
Message 30        Mon Sep 26, 1988
T.BOEDEKER1                  (Forwarded)

I am interested in learning if 24 pin printers speed up output with Wordup or
if they just improve quality over 9 pin printers. Does anyone have experience
with the NEC P2200 and Epson LQ500 and their quality in printing and speed on
WORDUP documents?  I'd like to hear on this.
 ------------
Category 13,  Topic 6
Message 31        Tue Sep 27, 1988
STACE [Mark]                 (Forwarded)

Gregg,

In my testing, the Neocept DeskJet driver (TurboJet) is *slightly* faster than
the Migraph driver in 300 dpi final mode.

However,  one EXCELLENT feature that TurboJet has (and no other driver  I am
aware of does) is the ability to do a "draft" copy of your page WIHOUT having
to use a different set of fonts or assign.sys file.   TurboJet cleverly uses
the final/draft "buttons" in Atari's Control Panel DA to quickly and easily
switch between rough draft and 300 dpi modes.

Mark
 ------------
Category 13,  Topic 6
Message 32        Tue Sep 27, 1988
C.DAYMON                     (Forwarded)

So do the rest of the Neocept drivers.  Question though, is this internal to
the driver (meaning that using this driver with Easy-Draw would do the same)
or is it a program switch?  since the drivers are essentially programs within
themselves with pipes to the application.

 Is anyone else still having problems with WordUp and .IMG files? Now that I
have the latest IMG-Scan software, I can create quite a library of .IMG
graphics, but I don't have Supercharger and everytime I use WordUp with one of
these files, it locks-up or just crashes. (7/1/88 Release + Updated driver
disk)  I'm dying to see what that picture of Woody Allen looks like on paper.

 There is a new scanner for the IBM from Mitsubishi on page 221 of the latest
issue of Byte (October '88).  It really looks interesting and the software to
let it work with the ST would really be a plus for some company. (Neocept?)
This is a hand-held, full-page scanner.  This would be a great item for the
ST.

-Craig W. Daymon
 ------------
Category 13,  Topic 6
Message 33        Tue Sep 27, 1988
G.ANDERSON                   (Forwarded)

As far as I know, the 'draft' vs 'final' selection is in the drivers them-
selves, so it should allow other programs to take advantage of it (I
understand that Timeworks' DTP can use them, I can't swear that EasyDraw can
since their driver uses some areas differently than Neocept's drivers) In
final mode I found the Neocept drivers to be slightly faster than Mighraph's,
but it wasn't until I used their DeskJet drivers that I found a major
difference (in Neocept's favor). As for 24 pin drivers, I don't think they
included the final/draft option in these drivers, something about missing
'hooks' into the printer's OS or something...  And yes, even with the higher
quality (and higher res fonts) your 24 pin units are about 25% faster than a 9-
pin unit, at least according to my tests they were....  I tested an Epson, but
I assume the NECs would work out about the same. Gregg
 ------------
Category 13,  Topic 6
Message 34        Tue Sep 27, 1988
STACE [Mark]                 (Forwarded)

All of my comments are in regard to Neocept's DeskJet driver as it is the only
one I have had any experience with.

While I haven't tested TurboJet with EasyDraw, the draft/final "switching"
should work fine.  TurboJet is GDOS driver.

Mark
 ------------
Category 13,  Topic 6
Message 35        Thu Sep 29, 1988
TIM.BARR                     (Forwarded)

Hello, Is Neocept There?? I never saw an answer to my question about landscape
mode for WordUp. I would like to be able to print 'sideways' (with GDOS fonts)
using a word processor. My only option right now is to use Easy Draw. One
reason why I need to print in landscape mode, is that I am taking a business
class, at the local university, and need to make view cells. I would prefer to
use WordUp alone to make my view cells. I would think that it would not be too
hard to do, since GDOS supports 90 degree rotations of fonts.
 ------------
Category 13,  Topic 6
Message 36        Fri Sep 30, 1988
C.DAYMON                     (Forwarded)

It may not be quite what you want, but I have written a program that prints
sideways using GDOS fonts.  It's called Manual Maker and is file number 8156.
Take a look and let me know what you think.  I have a Topic for it in Cat 2.
Topic #21.

-Craig W. Daymon

 C.DAYMON
 ------------
Category 13,  Topic 6
Message 37        Sat Oct 01, 1988
DHAMM                        (Forwarded)

 Yes,Turbojet works in draft mode with EasyDraw.I was one of
 the Beta testers. Dave Hamm
 ------------
Category 13,  Topic 6
Message 38        Tue Oct 04, 1988
NEOTRON [NEOCEPT/MIKE]       (Forwarded)

Mike Fulton is still in charge of answering questions in this topic, but while
I was online, I figured I would say hi.  Mike will be posting replies soon, so
please be patient.  To the dealer who wants new WordUp, we will be annoucing
new versions( and shipping them ) with Mike's next message. Registered users
will recieve notices, and should not send NOT send their disks in for upgrade
until recieving such.

By the way, as a general rule I read all of the messages posted here.

Shelby Moore -- Persident/CEO -- NEOCEPT INC.
 ------------
Category 13,  Topic 6
Message 39        Wed Oct 05, 1988
RANDOM2 [Kevin]              (Forwarded)


    Shelby or Mike, when will Neocept start shipping some copies of Wordup?
My local dealer has had an order in for me for about five weeks now.  I was
not in any hurry when I asked him to order it for me (along with fontz) but
this sort of delay is starting to make me nervous about Neocept and  any
program that they produce.  I want a solid program and it encourages me that
Shelby stopped in and left the message that he did but lets have some results.
The messages in this topic seem to be almost non existent.  Does that mean
that the number of users are also very few.  I want the program  because I
want to use multiple fonts and a graphic or two.  So far Wordup is the only
non DTP program to allow this.  I use an NEC P7 printer.  When and if I
finally get the program will I have to send off for a printer driver?
                        a concerned customer, Kevin.

 ------------
Category 13,  Topic 6
Message 40        Tue Oct 18, 1988
G.HILBERT                    (Forwarded)

to Mike Fulton / NEOCEPT I returned by version 1 release 4/13 disks a month
ago to recieve new fonts & 24 pin drivers per your message here dated 7/10/88
describing a 7/1 release on version 1.0 .  Have you received them? Are you
holding off for a particular reason, or are you just swamped working on new
versions?  I got a new 24 pin printer Star NX2400 and it works ok with the
FX80 driver, but I am getting antsy to see what it can do with the LQ drivers.
If you didn't get my package, please let me know what I must do.    I really
like WordUp and would like to use it to the max of my printer.

question 2 :  is there a max point size limit in Fontz or WordUp? I've been
trying to make some front of the room posters for my  wife who is a teacher.
Using a 1040ST (1 meg) and ALL accessories  removed, i created a single font
with two sizes 144 and 42 . The 42 works fine as does a 72 version I use in a
different assign.sys file.  es The 144 point font PRINTS ok but doesn't
display anything on my color  monitor.  It does move the cursor as I type but
I cannot see the letters nor does it seem to move the cursor enough to
represent the gargantuan characters I.ve created with Fontz.  I do a lot of
trial and error to get  the words centered. Sometimes , this font also causes
a red band (about 2 inches wide) to sweep up from the bottom of the screen to
the top. This is followed by a black band in the saame place. This only seems
to happen when I enter the font selector alt-F  and force the program to
notice the 144 point font. Usually  when i first enter the font selector, it
shows that the program has chosen the system 6x6 font until I click on the
font name...then the screen blinks a few times and the 144 shows up as the
only choice in the size box. After returnig to the edit screen and trying to
type...this is when the red & black bands appear.  Am I just trying to get too
big a character? I even tried using a 72 point font with the same width and
renaming it as a 144 (for the screen font) but I still got the color bands;
which by the way also cause an unrecoverable crash.

question 3:  can you edit a font with Fontz larger than 72 points? When I try
the screen only shows the upper window and I cannot figure out how to call up
the lower editing window. Did I miss a keyboard command in the manual that
would allow jumping between windows. I've tried moving the upper window with
the mouse but unfortunately the lower scroll bar and corner box are below the
bottom of the screen.

Can I do the things I am trying with a color monitor, or is it only possible
on monochrome, or isnt it feasible at all???  please help.   thanks.
 ------------
Category 13,  Topic 6
Message 41        Tue Oct 18, 1988
S.WHITNEY                    (Forwarded)

 WordUp seems to crash when I try to to load a file which uses fonts that
aren't in my current ASSIGN.SYS file.  (For example, I can't load any
documents when I use the FONTZ! ASSIGN.SYS file which only has Camelot.)
Also, it crashes when the default font isn't available. Wouldn't it be
possible to make it use the first font it finds if the one it wants can't be
accessed?  The current state of things makes transfering files between people
difficult.  Perhaps the probelm is just that Dutch or Swiss weren't available.
At any rate, you may wish to fix this bug.  (My WordUp is version 1.0 7-1
release.)
     Thanks,
     Steve Whitney
 ------------
Category 13,  Topic 6
Message 42        Thu Oct 20, 1988
G.ANDERSON                   (Forwarded)

S.WHITNEY, I found the same problem with early releases of WordUp, I  suggest
you call Neocept (or just send in your disks) and ask about it. I believe that
problem was fixed with the new release.

For EVERYBODY:  Neocept is now shipping the newest version of WordUp to the
dealers.  Anyone who's wanted to buy the best multi-font ST program available
can now get it.  They had delayed all shipping until this  revision was
finished but are now sending it out to dealers and those who ordered it
directly.  There are a number of improvements and enhancements in this
version.  It's a bit faster, you can now import NEO/PI1/PI2 pictures and have
them 'auto grey-scale' on the screen and print out. This one is worth getting
folks..... Gregg
 ------------
Category 13,  Topic 6
Message 43        Thu Oct 20, 1988
S.WHITNEY                    (Forwarded)

I think I'll do just that.  Thanks.  Auto gray-scale, eh?  Sounds snazy!
     --Steve
 ------------
Category 13,  Topic 6
Message 44        Thu Oct 20, 1988
V.AVERELLO [Vince]           (Forwarded)

Is the latest version a free upgrade for those of us who already own the best
multi-font graphic word-processor ? If not what's the upgrade fee ?

                                                  Vince
 ------------
Category 13,  Topic 6
Message 45        Thu Oct 20, 1988
C.DAYMON                     (Forwarded)

Is there any improvement in using .IMG files?  I have the 7/1/88 Release and
it still has problems.

BTW, If you want to get the most satisfaction from WordUp, use it with G+PLUS
(ver. 1.2) from Codehead Software.  Fantastic improvement in performance,
especially marking a block with the mouse.

-Craig W. Daymon

P.S.  Making a guess based on a recent upload fromMike Fulton, it seems
      Neocept is planning to add Easy-Draw file support.  Any official
      word?
 ------------
Category 13,  Topic 6
Message 46        Fri Oct 21, 1988
S.WHITNEY                    (Forwarded)

 Yea!  If WordUp had Easy Draw metafile support, it would be unstoppable. I'm
certainly glad I bought it!  If I had MS Write, I'd still be sitting with
exactly teh same program I bought, knowing that it would _never_ have
graphics...

Oh, yes.  One question...  I just scaled some monochrome fonts to color using
FONTZ!, but WordUp seems to think they're twice as tall as they really  are.
That makes things look really bad.  (Easy Draw knows how tall they really are,
so I think the problem is in WordUp.)  Also, if I use too many fonts in the
same document, it crashes  (two or three bombs, I can't remember.)  My
questions are:  Are these known bugs in the 7-1 realease, and have they been
fixed in the newest release?  I imagine the fonts work prop[erly in
monochrome, but I don't have a monochrome monitor.

     Thanks,
      Steve\
 ------------
Category 13,  Topic 6
Message 47        Sat Oct 22, 1988
S.NIES                       (Forwarded)

I *defintely* agree with the need for Easy-drw support.  I originally bought
WordUp since I thought that it had it.  Since my articles are mostly
engineering related (meaning that my drawings are *alot* more complex than I
can do in a paint program), I now write the text using 1st word, draw the
pictures using easy-draw, and then import everything into Timeworks publisher
for final printout.  If easydraw support was included with Wordup, Wordup
would probably become my most used program.
 ------------
Category 13,  Topic 6
Message 48        Sat Oct 22, 1988
C.DAYMON                     (Forwarded)

Well, as it stands now, I can use the OUTPRINT program with Easy-Draw to print
to the screen and the  n use a SNAPSHOT utility to get the picture into DEGAS
format.  That way I can use it with WordUp.  I was just guessing on what might
be up at Neocept.

I'd really like to see that problem with .IMG files fixed.  Now that II have
the 1.82 version of IMG-Scan, I'd like to use the high-res scans in WordUp.

-Craig W. Daymon
 ------------
Category 13,  Topic 6
Message 49        Sat Oct 22, 1988
JEFFWILLIAMS [Jeff W.]       (Forwarded)

Shelby or Mike,

Could you check to see if you still have an order for 6 WordUp!'s for our
store (Software Plus in Wheeling, Illinois)?  It has been so long ago when we
ordered it (almost 3 months ago?).  We probably would have sold all six of
them by now if they had been ready earlier.  If anything has happened to the
order (like if it fell into a crack or something), you can verify the order
(if necessary) by calling the store at [phone].

Thanks.

                                                           Jeff
 ------------
Category 13,  Topic 6
Message 50        Mon Oct 31, 1988
K.STRATTON                   (Forwarded)

NEOCEPT,
     I was just reading through the messages about WORDUP and saw a  couple
users were experiencing the same problem I had with 'Out of Memory' message
when trying to boot up. I have a 520 with 1 Meg,Drive A is a DSSD GTS-100,
Drive B SF354. I copied the Program Disk and the System disk (single sided) to
one double sided disk. When I boot up with the new double sided disk I get the
"Out of Memory" error.
 Any help you can give me is appreciated. By the way I have Version 1.00
3/22/88.
      Thanks,
      Ken Stratton
 ------------
Category 13,  Topic 6
Message 51        Tue Nov 15, 1988
S.WHITNEY                    (Forwarded)

Okay, Neocept.  I just saw the new verison of WordUp at my local dealer, but I
haven't been informed of how to upgrade yet.  What gives?  I paid my $90 and
I'd really like to have a safe version of the program that will work with the
color fonts I make using Fontz!  I have the July 1st version since that was
the last advertised version.  Shall I just send in my disks?  I guess so...
      --Steve
 ------------
Category 13,  Topic 6
Message 52        Wed Nov 16, 1988
M.KNAPP1                     (Forwarded)

What's happened to Neocept? I tried calling the numbers printed in my Wordup
manual and they've been disconnected. I sent in my disks to get the NEC P6
driver quite awhile ago and I'm starting to get worried!
 ------------
Category 13,  Topic 6
Message 53        Thu Nov 17, 1988
DHAMM                        (Forwarded)

 The last letter I received from Neocept the phone no. on the letterhead
 was [phone]
 Hope that helps.
 ------------
Category 13,  Topic 6
Message 54        Thu Nov 17, 1988
SANDY.W [SysOp]              (Forwarded)

Hmmm...they are at Comdex this week, so I know they are still around.
 ------------
Category 13,  Topic 6
Message 55        Sat Nov 19, 1988
G.ANDERSON                   (Forwarded)

You should be able to upgrade (if you registered when you bought the initial
copy) by sending in your original disks (not sure of the charge, but I'm sure
it's not over $5).  They've been busy redoing WordUp and adding some new
features (color to greyscale on the screen for PI1,2 and NEO picts, end notes
instead of foot notes (seems more wanted them than footnotes) and generally
cleaning it up & killing the last of the 'bugs' in the program.  Try the 805-
842-4446 number after Comdex ends, you should be able to reach them. Gregg
 ------------
Category 13,  Topic 6
Message 56        Sun Nov 20, 1988
HS                           (Forwarded)

 You maybe called the old numbers.  They moved back in June or July...

 ------------
Category 13,  Topic 6
Message 57        Sun Nov 20, 1988
C.DAYMON                     (Forwarded)

I don't mind that Neocept doesn't send out notices of UPDATES, only for
UPGRADES (of which, all so far have been UPDATES), but why don't they send out
notices of the new numbers and addresses?  I REALLY like WordUp and it's not
so bad for me since I'm on GEnie so much, but I have friends that don't have
accounts and have bought WordUp.

-Craig W. Daymon
 ------------
Category 13,  Topic 6
Message 58        Mon Nov 28, 1988
NEOTRON                      (Forwarded)

Hello everyone!

This is Mike @ Neocept with a fresh list of replies to messages in this topic.
Sorry if it has been a while since my last message.  As I have said before,
however, if you need a quick response to something, call us directly.  Our
tech support number is [phone], and it is open Monday-Thursday, 10am-
6pm.

------------

Although it has been posted here before, it seems that some people are not
aware of our address and phone number since we moved in July.  This
information is given below.

NEOCEPT                           Orders & Info: [phone] 547
Constitution, Unit A      Technical Support: [phone] Camarillo, CA
93010                         Fax: [phone]

------------

As a general note about replies to messages: When people tell us about program
bugs or suggest new features or changes to existing ones, we add anything new
to a list of these items which we keep handy at all times.  When we are fixing
bugs, or looking to add new features or change existing ones, we examine this
list to figure out which ideas take top priority.  Each idea must be balanced
against the rest of the program, and the amount of time required to work on it
must be considered.  Please be assured that we appreciate all of your input,
even if we are not always able to act on right away, or even at all.

------------

To EVERYONE:  The 7/1/88 release is the same as the 6/21/88 release, except
for the installation program and the arrangement of files on the disks.  The
program itself is dated 6/21/88.

------------

To EVERYONE:  The draft printer drivers which have been mentioned in this
topic are a new feature added to the regular printer drivers.  This is for the
9-pin printers only, not the 24-pin printers.  The draft mode works by using a
single pass of the print head instead of two passes, this sacrifices print
quality for more print speed.  No speed would be gained on the 24-pin
printers, since they only use a single pass to start with.  The choice of
draft/final mode is made by using the INSTALL PRINTER desk accessory.  There
are two buttons on this for DRAFT & FINAL print modes.  The printer driver
checks this setting and decides which print mode to use.
      If the INSTALL PRINTER accessory is not present, the setting defaults to
DRAFT, unless some other program has changed it.  We include a program called
SETPRINT which reads the DESKTOP.INF file at boot time and sets the INSTALL
PRINTER information.  This way, if you don't have enough memory to keep the
desk accessory loaded all the time, you can SAVE DESKTOP with it loaded and
set the way you wanted, then the SETPRINT program will read and set the
desired information.

------------

TO EVERYONE:  WordUp is shipping again, and has been for the last several
weeks.  To those who were inconvenienced because it was unavailable, we
apologize.  We can't ship what we don't have, however, and we were sold out of
manuals.  Until we could finish the revisions to the manual and get it
reprinted, we were unable to ship.  Again, sorry for the delay.

-----------

TO EVERYONE:  If you haven't sent in your warranty card, please do so now. We
have started to send an upgrade announcement to every registered user.  We are
sending out a batch each day until we get everyone. This announcement will
contain a complete description of all the changes made in each release of our
products up to the present. There will be a small fee for shipping and
handling, and new manuals will also be available for an additional small fee.

WARNING:  DON'T SEND YOUR DISKS FOR AN UPGRADE BEFORE RECEIVING THIS
          ANNOUCEMENT.

AS OF 11/30/88, ALL DISKS SENT IN FOR UPGRADES WITHOUT THE PROPER UPGRADE FORM
WILL BE RETURNED!

ALTHOUGH THE NEW VERSION OF WORDUP IS ALREADY AVAILABLE IN STORES, PLEASE DO
NOT GET UPGRADES FROM DEALERS OR FRIENDS.  THERE IS ADDITIONAL DOCUMENTATION
REQUIRED THAT YOU WILL NEED, AND IT IS NOT AVAILABLE IN THE README FILE
CONTAINED ON THE WORDUP DISKS FROM A STORE PACKAGE.  WITHOUT THIS INFORMATION,
YOU MAY NOT BE ABLE TO SUCCESSFULLY INSTALL THE PROGRAM.  PLEASE WAIT FOR THE
ANNOUCEMENT.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

To CHARDIMAN, msg 5 --- We have the idea about including the trailing spaces
when a word is selected in our list of bugs to fix/features to add.  I can't
say for sure it will be changed, but we always give everything careful
consideration.
      As for being able to replace with format symbols as well as search, we
have that idea in our list also.  We just have to figure out the best way to
handle it.

 TO C.DAYMON, msg 6 --- Regarding the problem with moving the cursor with the
mouse, we are aware of it.  It happens on lines where things are centered or
right justified with tabs.  However, the keyboard cursor commands work fine,
so we suggest you use them.

 To S.WOO, msg 7 & M.SQUIRE, msg 8 --- Thanks for the info regarding the
working directory not being saved correctly.  I'll look into it.

 TO TIM.BARR, msg 20 --- Landscape print mode is not planned at this time.
However, the idea has been added to our list.  Just the concept of printing
text is not difficult, but when you add in the fact that most 9-pin printers
do not use square pixels, you realize that it would require different fonts to
be done correctly.  Not to mention all the work for rotating graphics and what
not.  Landscape mode must be done piece by piece, it's not handled
automatically by the system.

 TO R.BARRET, msg 23 -- It sounds as though you are getting draft-mode print
outs.  See the note above about draft/final print modes.

 TO P.GENOVESE, msg 27 -- We would like to say that we have not sent out
upgrade notices because the changes to the programs have thus far been minor
ones, for the most part.  We are preparing an upgrade notice right now, which
will go out to all registered users soon.

 TO C.DAYMON, msg 34 -- The draft/final abilities of our printer drivers are
completely independent of the program used.  Easy-Draw and our printer drivers
should work fine.  The printer drivers aren't really accessed via pipelines.
GEM simply passes control to the desired driver's starting point.  Other than
using the correct workstation ID, it's basically the same as doing screen
output.
      Regarding your problems with the IMG files, we have not had any troubles
with any file we have tried.  The only thing I can think of is maybe there
wasn't enough memory for the graphic and it wasn't properly detected.  Another
possibility is this:  I've heard that some of the IMG files being created do
not set all of the header information correctly.  Perhaps this is the case,
and WordUp is choking on it.  Another question, does the file seem to load
completely, and then crash when it tries to display it, or does it crash
during disk access?  Also see below.

----------

TO EVERYONE:  When you tell us about a program bug, we need complete
information about what happened if you expect us to be able to do anything
about it.  Please include the following information when making a report of a
bug:

computer used memory size disk drives used monitor/resolution used auto-folder
programs used desk accessories used types & sizes of files involved fonts
loaded, especially if different from basic installation your address, home &
work phone numbers

-----------

To RANDOM2, msg 41 --- Your dealer should have gotten you your WordUp by now.
Incidentally, unless your dealer orders directly from us, there is a
distributor in the middle of things as well.  As for the number of messages in
this topic, I would have to say that there aren't more messages because I
haven't been online as often as I should to answer messages.  WordUp has been
reasonably successful so far, and we foresee doing even better in the future.

 TO G.HILBERT, MSG 42 -- You should have received your disks back by now.  It
generally takes anywhere from 1 to 3 weeks or so to get things turned around,
depending on what has been going on around here.
      Fontz! has a limit of 300 dots tall.  It will not let you create a font
taller than that.  The point size depends on the device used.  300 dots would
be 72 point for 300dpi laser, or 150 points for Epson FX 9-pin printer.
However, a bug exists that will push the bottom window offscreen when very
large fonts are edited/created.  This has only been noticed recently, and I am
looking into fixing it.
      I haven't tried anything over 64 points with WordUp, so I can't say how
it would work.  64 Point seemed to work fine, however.
      If you are getting weird bands on the screen when you use a certain
font, I recommend you stop what you are doing.  That should never happen, and
it means that something is accessing the wrong part of memory.  Also, WordUp
should not be showing you the "6x6 System" as a font choice unless something
is messed up in your document.  Without looking at it myself, I can't really
say what the problem would be.  If you want to send me a disk with sample
files on it, I'd be glad to take a look.  Give me call at tech. support (# &
hours at start of this msg) if you are interested.

 TO S.WHITNEY, msg 43 --- This has been said here before, but WordUp will
crash if you try to access a font that isn't there.  So don't do that.  If a
document crashes when you first load it, this is probably what is wrong.
Also, do not remove ATTR12HI.FNT from the system, as WordUp always wants this
font to be there.  We would love to fix this bug, and hope to do so soon.
      msg 48 --- Regarding your scaled fonts and WordUp, I cannot speculate on
the problem without seeing it or having more information.  Please contact us
directly.  As for crashing if there are too many fonts, I've had as many as 15
or so on the same screen at once, with no problem.  It may have crashed for
some other reason, such as wanting a font that wasn't there.  Also, please
give us complete information about your system and what happened, as mentioned
earlier in this message.
     msg 53 --- See the info above about our sending upgrade notices.

 To C.DAYMON, msg 47 --- We want to add support for Easy-Draw files, but right
now there are other new features & bug fixes which we consider to be more
important.  Oh, and please don't ask what new features we are working on,
because we can't tell you until it's available.
     msg 59 --- regarding our address & phone number, see above.  We hadn't
sent out notices of the change because we can still get mail sent to the old
address, and because the phone numbers had a recording with the new numbers,
at least until very recently.  Also, the upgrade notice we are sending out has
this information on it, and it was originally intended to go out sooner.

To K.STRATTON, msg 52 --- Ken, please call us directly to deal with your
problem.  It's too difficult and slow trying to do it online for this kind of
thing.  See start of message for tech support phone # &
  hours.

To G.ANDERSON, msg whatever... --- Gregg, please do not take this the wrong
way, but I would appreciate it if you did not suggest to people that they can
just send in their disks for an upgrade.  Except for disks sent in with an
upgrade form, we would prefer that nobody send us disks without contacting us
first.  We appreciate all the help you give to people here and elsewhere, but
please make sure you tell people to call or write us before sending in their
disks.
     (You see, it seems we get these occasional rushes where it seems like
everybody and his brother sends in their disks for an upgrade, even when we
haven't said anything ourselves.  A while back, we could handle this because
there weren't as many people out there who had our products. But as our
userbase has grown, it has become increasingly difficult to keep up with doing
upgrades like this.  Some people who have sent in disks recently have noticed
that it has taken a month or more to get it turned around.  We would like to
do better, and with the upgrade mentioned above, it will be done differently.)

 Mike Fulton, NEOCEPT *s
 ------------
Category 13,  Topic 6
Message 59        Mon Nov 28, 1988
NEOTRON                      (Forwarded)

Oops!  It seems that Flash messed up the address and phone number in the
previous message when I reformatted it in the text editor.  Here is this
information again, in more readable form...


NEOCEPT                           Orders & Info: [phone] 547
Constitution, Unit A      Technical Support: [phone] Camarillo, CA
93010                         Fax: [phone]

Tech. Support hours are Mon-Th, 10am-6pm


Mike Fulton, NEOCEPT
 ------------
Category 13,  Topic 6
Message 60        Tue Nov 29, 1988
SANDY.W [SysOp]              (Forwarded)

Mike - you need to put a space in front of anything you don't want GEnie to
reformat. Here it is again.

 NEOCEPT                         Orders & Info: [phone]
 547 Constitution, Unit A        Technical Support: [phone]
 Camarillo, CA 93010             Fax: [phone]
 ------------
Category 13,  Topic 6
Message 61        Tue Nov 29, 1988
DARLAH                       (Forwarded)

Or save by typing *SN  <-- save no format
 ------------
Category 13,  Topic 6
Message 62        Tue Nov 29, 1988
C.DAYMON                     (Forwarded)

Mike,
 The main .IMG file I was having problems with was BIGWOODY.IMG. Yes, this is a
very BIG file.  I finally wrote a program that would print the picture and it
took approx. four 8.5x11 sheets.  The quality is fantastic though and that
says a lot since it was generated by IMG Scan.  Looking forward to the notice
and new version.  Were hard-spaces added?

-Craig W. Daymon
 ------------
Category 13,  Topic 6
Message 63        Thu Dec 08, 1988
S.WHITNEY                    (Forwarded)

Okay, here's the configuration I had trouble with FONTZ rescaled fonts int.  I
have a color 1 Meg 520ST with two double sided disk drives. I downloaded some
Macintosh fonts which had already been converted to GDOS fonts for a
monochrome monitor.  I then scaled them to the medium resoulation screen and
added them to my assign.sys file.  When I tried to use them in WordUp, they
showed up fine, but the cursor was twice as tall as it needed to be, and the
lines were soaced asthough the characters were two times too tall.  I only had
this problem with WordUp (July 1 release) -- Easy Draw had no problem with the
fonts. I had loaded approximately eight additional fonts (besides Swiss,
Dutch, and Typewriter) in about three sizes each.

      --Steve
 ------------
Category 13,  Topic 6
Message 64        Thu Dec 08, 1988
S.NIES                       (Forwarded)

Have the upgrade notices been mailed yet?  I still havent received mine yet.
But Ill wait for sending in the disks until I do as you requested.  I have
both WordUp and Fontz.

BTW, would you'all consider fixing a pet peeve of mine?  I really dont like
the equals sign used as a menu separator, and really dislike having names
embedded in separators.  Would you consider changing the menu resource to just
use the normal dash separators? The problem is that the menus look really
cluttered, making it harder for me to ascertain what is a menu choice and what
is just decoration (not much harder, just annoying).  Also, what is the
difference between the 'Quit Wordup' and 'Quick Quit' menu options (dont have
manual at home so I might have called these the wrong names).
 ------------
Category 13,  Topic 6
Message 65        Sat Dec 10, 1988
G.ANDERSON                   (Forwarded)

The 'Quick Quit' will send you directly back to GEM, nothing else.  The Quit
first checks to see if you've made any changes to the Doc in RAM, if so it
asks you to save first then quits.  That's the main difference. As far as I
know, the notices haven't been mailed out yet..  Hang in there since it
shouldn't be too much longer... Gregg (not directly associated with Neocept)
Anderson
 ------------
Category 13,  Topic 6
Message 66        Sat Dec 10, 1988
P.R.SKLENAR [Pat----]        (Forwarded)

I bought the 10/12/88 (1.30) version at my local  dealer. Is this the same as
the new version you are waiting to upgrade to? Or is there a newer one comng
soon??

Pat----
 ------------
Category 13,  Topic 6
Message 67        Tue Dec 13, 1988
G.ANDERSON                   (Forwarded)

Hang in there, if you sent your warranty card in you should be getting a flyer
any day now.  Fill it out and they'll get back with you on upgrades.  Neocept
is constantly upgrading the program, but I think 1.3 is one of the 'mid'
release numbers.  A few more weeks should see you with the latest version.
Gregg
 ------------
Category 13,  Topic 6
Message 68        Fri Dec 16, 1988
TIM.BARR                     (Forwarded)

Pat-- According to the material I just received from Neocept, the 10-12-88
incarnation of version 1.30 is the latest version. This is the one that some
of us have been waiting for ( I have ver 1.0 7-1-88 myself ). What are your
thoughts on version 1.3? Do you like it?
                                            Tim Barr
 ------------
Category 13,  Topic 6
Message 69        Sat Dec 17, 1988
P.R.SKLENAR [Pat----]        (Forwarded)

Tim,

   I'm new enough to the GDOS scene that I'm prbably impressed way too easily,
but - Yes, I LOVE IT!! My only problem is that I'm running on a  1Meg 1040.
With G+Plus and my other autoboot programs and the 3-5 Acc's that I almost
always have available, I have about 720k free when I go to run WordUp. Hence,
I have to be REAL selective regarding what fonts I have in my ASSIGN.SYS (This
is where G+Plus pays for itself 10 times over!!).

   I have found that I have to remove almost everything from the \AUTO folder
and shut down most of my ACC's to have enough room to load a  graphic. I am
now debating whether to upgrade my 1040 to 2.5 or 4Meg or whether to bye one
of the Atari DTP packages (Mega4 & Laser combo). My current printer is a
Panasonic KX-P1524. It's a 24Pin printer with 360x360 dpi capability. I'm
using the EPSONLQ.SYS driver currently but would prefer to see a driver made
available to take advantage of the 1524's TRUE capabilities.

   Later! Have a good Holiday season!!
   Pat----
 ------------
Category 13,  Topic 6
Message 70        Sat Dec 17, 1988
C.DAYMON                     (Forwarded)

Pat,
 Is the 360x360 mode of the Panasonic compatible with the NEC series? Since, I
think, NEC was the first to support this resolution, I would hope that is the
case.  Do you know if the Star 2400 is NEC compatible? I think it also
supports a 360x360 density.  Your problem with graphics may be related to disk
space.  WordUp MUST write the graphic files out to disk in .IMG format inorder
to print them.  At least that was the case with the 1.0 versions.  It also
might insist on writing the graphic files out to the same disk it was booted
from.

-Craig W. Daymon
 ------------
Category 13,  Topic 6
Message 71        Sat Dec 17, 1988
P.R.SKLENAR [Pat----]        (Forwarded)

Craig,

   I sincerely suspect that the "out of space" problem I have is Memory. I run
WordUp (Indeed most of my software) from a harddrive. I have over 2.5Meg free
on the particular partition I run WordUp from so I belive I have MORE than
enough space for that. Besides, if it was disk related, why would removing
ACC's and reducing the AUTO's allow  graphics to be used??

   Regarding the Panasonic vs NEC. I very nearly bought an NEC P5300. A  very
nice printer, but not easy to GET. several dealers weren't able to  get the
NEC for me and they WERE able to get the Panasonic.<sigh>

   There is nothing in the printer manual about compatability with the NEC
graphics. It claims to be compatable with the Epson LQ1500 series, the IBM
ProPrinter series and the Diablo 630 as well as it's own capabilities. The
Epson LQ's are, I believe, capable of graphics at 180dpi. Hence that seems to
be the best I can do at this point. That is, unless NeoCept comes out with a
360x360dpi driver for the Panasonic KX-P1524 (hint hint).<grin>

   Later!
   Pat----
 ------------
Category 13,  Topic 6
Message 72        Sun Dec 18, 1988
D.N.WHEELER                  (Forwarded)

Beginning November 1st, all Epson LQ printers (LQ-850,950,1050, etc.) support
360 x 360 graphics.  The ROM upgrade is available for around $60 from Epson
dealers.

--Doug
 ------------
Category 13,  Topic 6
Message 73        Sun Dec 18, 1988
M.EASTER                     (Forwarded)

      I am new to the world of GDOS, and got EZDRAW with SUPER CHARGER,
G+PLUS, and WORDUP recently.  I am running a 1040 ST with 1 DSDD drive, mono
monitor, and Citizen MSP 10 (9 pin) printer. (WORDUP ver 1.30, release
10/12/88)

      Here are my questions:

      I assume I can dump any fonts from the WORDUP installation which I don't
need with my setup, such as those for medium resolution.  Is this true?

      I assume I can move, copy, etc. the appropriate WORDUP PGM, RSC, GLO to
other disks as is described under the SLM 804 installation.  That is, I assume
that all the copy protection you want/need is taken care of by the special
ARCing.  Is that true?

      In Doug Wheeler's info on GDOS, he mentions that some Epson compatibles
have the ability to provide a "square" aspect ratio, that is, 144 x 144
instead of the assymetric 120 x 144 "vanilla" Epson graphics mode.  The
Citizen MSP-10 seems to have this capacity, both in a 1 to 1 (72 x 72) and a 2
to 1 (144 x 144) density.  Is there a printer driver at Neocept that is able
to use this slightly higher density in the horizontal axis?  It gets accessed
by Esc * m n, with m controlling the graphics density (5, the 1 to 1
"plotter", 7 the 2 to 1 ) and n being the line width in dots.

      Another printer driver question re the assymetric mode; the Citizen
claims to be able to print up to 240 dots per inch in a quadruple density
mode.  I assume that your "draft" mode uses single (60 dpi) density, and that
your "final" uses high speed double density or double density, both of which
are 120 dpi.  In the Citizen, the high speed double density and quadruple
density allow the dots to "overlap" by spacing at 1/2 or 1/4 dots from each
other.  The non-GDOS printer drivers for GFA DRAFT are able to access all of
these densities, I think.  Is there a GDOS driver that takes advantage of this
quadruple (240) density?

      Now, about vertical density: the Citizen also claims to be programmable
down to n/216 lines per inch.  Does this mean that one could squeeze 216 dpi
in the vertical axis, obviously overlapping, perhaps 1/3 dot?  That is,
instead of the 144.

      I know that I'm asking a lot from a little 9 pin printer, but it would
seem that it could do some or all of the above, albeit pretty slowly.

      Is the only difference between the printer drivers FX80.SYS and
FX80_512.SYS that _512. puts all the file it will print on the disk prior to
printing and FX80. just puts the graphics on disk?

      Have you guys considered a "print from disk" function a la WordWriter
ST?  It would seem that most files which are going to be printed have been
saved to disk, and then you need to take up room somewhere with the working
printer file, besides having the same information in the program's ram.

      Discouraging the use of a print spooler (msg 1) because of the ram it
uses doesn't make as much sense now that there is Multidesk to give access to
accessory spoolers, to say nothing of desk accessory spoolers which are
removable and resizable, such as SI RAM.  (as well as purgeable)

      It is my intention to create "lean" setups, combining say 2 point sizes
in a face, or 1 point 1 face, a larger point another face to minimize ram and
disk space needed, and choose what I need with G+PLUS, that way having enough
ram to be able to use choices between draft and final with the control
(printer install) acc via multidesk, as well as utilize a print spooler (any
problems using SI RAM?) so I don't need to stare into space while my poor
little printer does its thing.
 ------------
Category 13,  Topic 6
Message 74        Tue Dec 27, 1988
A.RUBALCABA                  (Forwarded)

Just want to say thank you to the people at Neotron.  I just got my upgrade
information for WUP and Fontz and their upgrade offer is very generous.

Thanks again guys.  I will strongly support you and your products.

a. rubalcaba
 ------------
Category 13,  Topic 6
Message 75        Sun Jan 15, 1989
D.S.HARRISON                 (Forwarded)

I just bought TurboJet, and it really speeds up my DeskJet. I have a couple of
 questions.

First, after finishing printing a 1 page document, where only the  top half of
the page is used, there's about a one minute delay before the paper  is
ejected. This is followed by the formfeed and ejection of a second page. I
first noticed this in a program I'm working on, but Output.prg does this also,
 even when "No final formfeed" is selected. In my application, I simply open
the  workstation, print the metafile, and then issue a v_updwk command before
closing the workstation. The Migraph driver and Timeworks driver did this
properly, i.e. eject the current page immediately, without formfeeding a
second.

Second, at 300 dpi and in high quality mode, there is occasionally a break in
lines drawn at angles.

Third, just as a matter of curiosity, was there any particular reason to
define  the page width for the DeskJet as 8.53 inches? Apparently you can only
print in  an 8 inch wide area, with 0.25 inch margins on either side.

Thanks,

    -Doug

 ------------
Category 13,  Topic 6
Message 76        Mon Jan 16, 1989
M.SQUIRE [Mike]              at 20:36 EST

Neocept,

     I just wanted to state, for what it's worth, how disappointed I am that
you haven't gotten around to contacting me by mail and let me know how to
upgrade my "Word Up" Version 1.0, 7/1/88 Release for the newer Version 1.3
which I believe has been out since November.  I assure you that I am a
registed user of your product and that you have mailed updates to me in the
past.  I am a very patient person, but I think two months is enough time to
get around to notifying me about how to get the newest version.

     If you wish to contact me by mail, my address is:
          Michael A. Squire
          5050 Bluffview Drive
          Dayton, OH 45424-2507

     Thank you for any assistance that you may be able to offer me on this
matter.
 ------------
Category 13,  Topic 6
Message 77        Tue Jan 17, 1989
S.WHITNEY                    at 02:13 PST

Ditto!  I've seen the new version in my local computer store for about two
months, but since I bought your product early, I can't have an update.  You
sent me a form asking which version number I had.  I returned it with 1.00,
July 1, but I have heard nothing since.

 Steve Whitney
 ------------
Category 13,  Topic 6
Message 78        Fri Jan 20, 1989
M.SQUIRE [Mike]              at 19:24 EST

Neocept,

     Thank you for your prompt response to my recent message.  I just received
the upgrade form in this evening's mail and will send the disks, index pages,
and check out to you by UPS tomorrow.

..... Mike
 ------------
Category 13,  Topic 6
Message 79        Tue Jan 24, 1989
NEOTRON                      at 20:18 PST

Hi everyone,

I'll be back with a detailed message with responses to the last set of
messages, but I wanted to leave a quickie with some upgrade info.

 In the middle of December, we sent out a batch of upgrade notices.
 After we did this, we discovered that about 20% of our warranty
 cards had not been entered into our database as our secretary
 had informed us.  At this point, I started entering warranty cards myself.
It took a few weeks to get caught up, but we now have all the warranty cards
entered, and we are in the middle of sending out a second batch of upgrade
notices y to those people who missed getting one in the first batch.  We
should have these all sent sometime next week, so please be patient if you
haven't got one yet.  We are trying as hard as we can.

Also, if you did get an upgrade announcement, but haven't received it (the
upgrade) in the mail yet, we had so many come in at once that we couldn't keep
up with sending them back out.  But we hope to be caught up by the end of the
week.

Well, the next message from me will answer the last group of questions. It
will probably be put up tomorrow night, as it's starting to 7 et to the time
when I get to go home.  Bye for now.

Mike Fulton, Neocept
 ------------
Category 13,  Topic 6
Message 80        Thu Jan 26, 1989
STAN50                       at 22:40 EST

Sorry if this has been asked and answered before, but can neocept now accept
gem files (a la easydraw) C And I have read that footnote are no longer on the
bottom of the page but are at the back. Is this true?
 ------------
Category 13,  Topic 6
Message 81        Thu Jan 26, 1989
NEOTRON                      at 21:05 PST

Hi everyone.

This is Mike Fulton @ Neocept with another exciting episode of "Answer the
Messages"

..............

First of all, I want to tell everyone that we have changed our telephone
technical support line hours... again.

The new hours are:

      Monday-Thursday, 11am-12noon & 3pm-5pm, PST
      Note: PST is 3 hours behind EST

The reason for the change is pretty simple.  We really don't have that many
technical support calls.  The technical support lines are manned mostly by
myself, with Shelby getting the occasional call.  We are the programmers here,
and when calls are coming in at all hours, we are frequently interrupted from
programming work.  So what we have done is set aside a particular time which
we dedicate just to technical support work.  That way, we can work during the
rest of the day without interruption.  The two different time periods are
designed so that no matter where you live, you should be able to call during
one or the other.  If you call during other parts of the day, an answering
machine will pick up the line.  (You can leave a message, if you like.)

Another note on technical support.  I frequently talk to people, or read
letters, about spending hours and hours on some problem they have been having
with one of our products.  Please call technical support if you are having
this sort of trouble.  There is no sense in spending hours over a problem when
a 5 minute call to us might provide the answer.  If your time is worth
anything at all to you, you should call.  At the very least, write us a
letter.

...........

To C.DAYMON, msg 62

      Craig, we know of a problem with IMG files not displaying on screen
correctly if they decompress to greater than 32K.  They will print ok, they
just are not shown right on screen.  I discovered this by playing around with
a Degas picture which had been 16-level grey half-toned by Migraph's
SuperCharger.  This produced a 64K file which decompresses to 128K.  This file
would not show correctly on screen.  The portion of the picture below the 32K
point shows up shifted to the left or right, depending on what text is in the
neighborhood.



To S.WHITNEY, msg 63

      Steve, if a font's ascent line/descent line values are messed up, then
WordUp will do some funny line spacing and cursor heights.  Easy-Draw doesn't
deal with text quite as closely as we do, so they use a different method of
getting the height of charaters.  Use FONTZ! to make sure these values are
correct.



To S.NIES, msg 64

      I'm afraid that I don't think we could change the menus the way you
want.  But if you have a resource editor, you can do it yourself.  The menus
are in the very first tree.  Just make sure you don't change the ordering of
the menu items, or you will get the wrong commands when you choose menu items.



To anyone-re 360x360 driver

      To date, any 24-pin printer I've ever heard of doing 360x360 is using
the same protocol that NEC started, including the latest batch of Epson LQ
printers.  In fact, Epson has a rom upgrade available to allow older LQ
printers to print at 360x360.  As far as our having a 360x360 driver, watch
this space for future announcements.



to M.EASTER, msg 73

      A Gem program will only load fonts for the devices it needs.  If you are
running in high resolution, then the medium resolution fonts will not be
loaded.  You can remove them from your disk to save disk space, but it won't
make any difference with memory usage.
      The encrypted arc format used by the files on the WordUp disks is not
really intended as a form of copy protection.  It's more a means of making
sure you use the tools we provide to do an installation.  If we had to worry
about everybody using ARC.TTP directly, or using different ARC shells, it
would be a technical support nightmare.  This gets rid of that problem.
      Yes, it would be possible to do a 144x144dpi printer driver, but we have
no plans for this.  Why not?  It would provide only marginal improvement over
120x144dpi, and may not be supported by all printers.
      When 240dpi graphics are done on a 9-pin printer, you cannot fire pins
on 2 dots in a row on the same line.  Only 1 out of every 2 can be set.  Also,
the print heads on a 9-pin printer are spaced 1/72" apart.  The draft mode
uses high-speed double-density graphics mode, and only prints odd-numbered
lines.  Final mode uses normal-speed double-density graphics mode.
      When you do 1/216" linefeeds to do three passes per line, you overlap
dots way too much.  I have seen 240x216dpi printer drivers for 9-pin printers,
and under some circumstances they work pretty well. A cad program, or
something like that which is printing line art, does pretty good, because it
has more places where dots can be placed.  But when you are printing denser
things, like WordUp's text or graphics, the overlapping of dots becomes self-
defeating.  You end up wasting printer ribbons by printing on the same part of
the paper several times.  On a 9-pin printer you can't really get any better
than 120x72 dots per inch without overlapping (or 144x72 dots on printers with
the plotter mode).  Even at 120x144dpi there is a fair amount of vertical dot
overlapping.
      Plus, fonts for 240x216 would be 3 times larger, memorywise, than their
120x144 counterparts.  That's getting close to the size of laser fonts, and is
out of the range of 512K users.  Even for 1024K users, that's not workable for
most people.
      All GEM printer drivers must have a graphic file on disk in order to
print it.  The program doing the printing must make sure it is there, not the
printer driver.  GEM printer drivers are designed to use temporary files on
disk when they run out of memory for calculating a page.  The 512K versions of
the printer drivers are designed to use less memory and go to temporary files
almost immediately.  That's really the only difference.
      I discourage the use of a printer spooler because they simply aren't
very practical unless they are at least 128K, and preferably even larger.  It
doesn't matter if it's desk accessory, or whatever.  Graphics printing
involves a lot of data, and unless you have at least 2 megabytes, you really
don't have enough memory to use a spooler.



To D.S.HARRISON, msg 75

      We are aware of the problem with TurboJet printing extra pages on the
DeskJet. In fact, I just fixed that bug this afternoon.  When we made changes
to the package for version 1.10, it was to correct a problem with legal-size
paper not working correctly in the LaserJet.  We fixed the problem, and made
the same change to the DeskJet driver.
      Unfortunately, there is a difference between the LaserJet and the
DeskJet that we didn't know about.  When the LaserJet receives blank lines of
graphics after the end of the page, it just discards them.  It can do this
because it waits until it has an entire page before printing it.  However, the
DeskJet prints each part of a page as it comes in.  So when blank lines go
past the bottom of the page, it feeds the current sheet and loads a new one
which gets sent through blank.
      Well, I fixed the problem so that the DeskJet driver now works right
with legal or letter size paper, without feeding blank pages.
      Regarding your comment about breaks in lines drawn at angles, I'd have
to see an example to know what you mean.  However, like any other step-feeding
dot matrix printers, the DeskJet does occasionally linefeed a little too much,
which causes a hairline between two rows of graphics.  This is a mechanical
cause, not software.  Maybe this is what you saw.



To TURBOJET/DESKJET users

      If you have received an upgrade notice but haven't sent in in yet, we
want you to know that we will upgrade TurboJet disks to the new version 1.20,
1-26-89.  The upgrade form lists version 1.10, so disregard that and upgrade
if you don't have version 1.20.
      Since most people using TurboJet already had version 1.10, we have only
sent out one upgrade with this version so far.  As of today, all upgrades
which are still being processed will get version 1.20.
      If you have version 1.10, and you have already sent in an upgrade form
for other products, but not TurboJet, please be patient.  We will be sending
out either a separate upgrade notice or just a disk with the new version to
all registered TurboJet users.  (The decision between notice and free-upgrade
disk hasn't been made yet.)  Do not send in your disks without an upgrade
notice, or they will be returned to you without change.



To STAN50, msg 80

      WordUp does not support the importing of GEM metafiles (*.GEM) at this
time.  Maybe in a future version.  And yes, footnotes have been changed to
endnotes, for a variety of reasons.  Instead of appearing at the bottom of the
same page as the reference, all the endnotes are printed together at the end
of the document.



.................

That's all folks!

See ya next time, on "Answer The Messages"

 ------------
Category 13,  Topic 6
Message 82        Fri Jan 27, 1989
C.DAYMON                     at 19:33 EST

Hello Mike,
 Thanks for the reply.  Nice to see you folks on-line.  I've probably asked
this here before, but I keep hoping someone will try it.

 How about GDOS drivers that would use Publishing Partner fonts?  Or at least
PP fonts with a slight mod to the files to support font-id's. I'd LOVE to see
scalable fonts to use with GDOS.  It is SUPPOSED to be just a matter of using
the proper drivers (& compatible fonts).  It would make for much more flexible
text sizing and MUCH less RAM used by fonts.

-Craig W. Daymon
 ------------
Category 13,  Topic 6
Message 83        Sat Jan 28, 1989
S.NIES                       at 09:31 EST

Hi Mike.  I sent in my upgrade notice and $7 quite awhile ago (at least  it
feels that way, cant really remember :-).  Have you received it? I havent
received the upgrade yet.  Im a registered user of both WordUp and Fontz.  In
case I missed the database, my address is:

Steve Nies 220 Treu Terrace NW Palm Bay, FL 32907 .
 ------------
Category 13,  Topic 6
Message 84        Mon Jan 30, 1989
S.CASAS                      at 20:08 CST

I, too, am a registered user of both WordUp and Fontz and haven't received
 my WordUp upgrade notice.  I would appreciate you (Neocept) sending me the
notice....me?...Sam Casas    835 W Buckingham Pl   Chicago, Il   60657

thanks you all...
 ------------
Category 13,  Topic 6
Message 86        Tue Jan 31, 1989
CHARDIMAN [Clayt]            at 23:23 EST

I've run into a few irregularities using the ASCII print function.

First of all, tabs seem to be completely ignored, even though the  manual
specifically states that tabs will be converted to spaces.

Also, the manual indicates that the master page can be used with ASCII
printing, although only text in the top and bottom margins will be preserved.
I tried this, though, using the auto page numbering feature in the second line
from the top.  What I got was the entire second page, minus the top two lines,
tacked on to the bottom of each printed page.

I'm using the latest version (1.30) of WordUp.  Thanks for your help.

-- Clayton
 ------------
Category 13,  Topic 6
Message 87        Thu Feb 02, 1989
RL.BRYANT                    at 20:16 PST

I too have sent in my check for both the upgrade and a new manual....the check
has been cashed....I have waited patiently....but I'm getting tired of waiting
I know that you are a very small company, but my patience is wearing thin I
would like to use what I pay for.......and I'm getting tired of bombing  the
program every time I change the tabs with more than one document
loaded.....please, please, send my disks....btw you don't answer your phone
during the hours stated.

....looking forward to the upgrade.......

Rich
 ------------
Category 13,  Topic 6
Message 88        Thu Feb 02, 1989
S.WHITNEY                    at 21:40 PST

At le ast you got to send your check.  I bought this this last May and i
haven't yet received my upgrade notice.  Here's my address, Neocept in case
you lost it: Steve Whitney 74 Starglow Circle Sacramento, CA  95831 I may call
you, though, just to insure promptness.  (Also, I may give you my college
address so that I can get a crash-proff WordUp with  _endnotes_ which I could
_really_ use!)
     --Steve
 ------------
Category 13,  Topic 6
Message 89        Sun Feb 05, 1989
BILLCHASE                    at 11:38 CST

   I have run into two interesting "features" of WordUp. The first  occurred
when I tried to edit a MacWrite file (which had been saved "Text Only"). WU
would lock up every third keystroke, no matter what it  was. Also, parts of
the file were missing. I tried "1st Word" and it went  fine! Finally, I
deleted the entire first line using "1st Word" and then saved it ASCII and now
it works in WordUp, although lots of characters are still missing.
   Secondly, whenI try to use tabs to position text, most of the time I have
to insert a SPACE before the tab seems to have any effect. That is; I move the
cursor to the beginning of the line, hit TAB, nothing happens, hit SPACE, then
TAB again, text moves to tab stop. Vot giffs?
   I must say the more I use WordUp, the more I like it.
   Thanks!
   Bill
 ------------
Category 13,  Topic 6
Message 90        Mon Feb 06, 1989
C.DAYMON                     at 19:38 EST

Hello Neocept,
 I have received my 1.3 update to WordUp and have sent in the registration
card.  This probably wasn't necessary since I am already a registered owner.
I included the comment that TRANSPARENT Mode should be used when writing
skewed text.  This seems to be more the case when skewed text is used with
outline text.  Otherwise, as in WordUp, parts of the characters are lost.  It
seems GDOS wants to put out the characters one at a time instead of in a line
and this causes skewed characters to overwrite part of previous characters.
Using TRANSPARENT Mode will allow this to happen without distorting the
display.

-Craig W. Daymon
 ------------
Category 13,  Topic 6
Message 91        Fri Feb 10, 1989
R.SCHOKMAN                   at 00:37 EST

G'day Neocept,

   I just received WordUp Version 1.30 and I love it. Thanks for a great
program. I did run into one problem though. Deleting an entry from the
glossary results in 7 bombs. Has anybody else run into this problem?

   - Rick -
 ------------
Category 13,  Topic 6
Message 92        Sat Feb 11, 1989
R.NEHEM                      at 23:28 PST

Gee after over a month, I wonder why I haven't received my upgrade for Word Up
and Fontz??????
 ------------
Category 13,  Topic 6
Message 93        Sun Feb 12, 1989
P.GENOVESE                   at 18:02 PST

 R.Nehem
 At least you must have gotten the upgrade notice in the mail. I have been
promised 4 seperate times during phone calls to Neocept that
 they would send me the upgrade notice. I purchased Wordup and Fontz
 as soon as they became available on the market. Therefore I still
 have the oldest (Buggiest) versions. I have been calling and waiting
 since the end of September 1988 for the notices as Neocept says they
 will not upgrade disks sent in without the notice. They have told me
 everytime I have called that they have my registration cards and the
 notice will be sent out right away. So much for support policies.
 If only there were more companies like MIGRAPH supporting the ST.
 Oh well here is two more promising but worthless programs in my
 collection. I knew the risk when I went with the ST back in '85, but
 I have been a suffering Atari owner only since 1979.


 Disappointed again
 Paul Genovese
 ------------
Category 13,  Topic 6
Message 95        Mon Feb 13, 1989
NEOTRON                      at 23:13 PST

Paul Genovese,

All of the notices have gone out.  If you are in our database then yours has
gone out.  Assuming your are, I will insure that a second notice is mailed
tomorrow just in case the first got lost by US Postal.
 There are two other potential problems though.  First, we may not have your
correct address.  Please leave us a GE MAIL to NEOTRON with your current
address. Secondly, you may not be in our database of registered users.  If so,
we will mail to you a new set of warranty cards to register your purchase, but
obviously we will have to wait for your current address in such case. I hope
this attitude and the upgrades make you feel better about your purchase of our
products.



To All, Its been said here before, but let me say it one more time.  There are
two reasons for the delays in getting upgrades.  First, a large batch of
warranty cards were accidentally put in the entered box without being entered
into out database.  This has been corrected and all notices have been sent.
If you have not recieved a notice yet, please contact us now. Second, we just
simply underestimated the man power necessary to handle the volume of
upgrades.  More people have been hired and trained and all upgrades already
here will go out by the end of this week.  Please allow atleast two more weeks
before getting concerned.

Shelby Moore - President/Neocept
 ------------
Category 13,  Topic 6
Message 96        Sat Feb 18, 1989
P.GENOVESE                   at 15:07 PST

 Shelby

 I have just received your upgrade notice yesterday in the mail.
 I assume this is the notice you said you would send in your last
 message. Since I have not sent you email with my address, I assume
 you found my registration cards and correct mailing address in your
 records. I apologize for my sarcastic remarks in my last message,
 but ST users are not supported like some of our IBM and Apple cousins.
 I look forward to the upgrade and a long happy relationship with
 your company, much like I enjoy with Migraph.

 Paul Genovese
 ------------
Category 13,  Topic 6
Message 97        Tue Feb 21, 1989
R.ANTLEY                     at 19:02 CST

I just recently purchased WordUp v1.3 after I gave up on Microsoft Write. I am
using it to create documentation, and I have found that I have a problem with
setting the bottom margin.  The program simply does not let me set a bottom
margin, period. I can set a top margin with no  problem.  This causes a slight
problem with page numbers, since I am accustomed to page numbers at the bottom
of the page. My question is: is this a bug or should I look to a problem with
my setup?  I was using TurboST v1.0, but removed it when I found that  WordUp
would crash with 2 bombs back to the desktop if I used the down arrow key a
lot.  I don't know if the removing of TurboST has fixed  this problem, since I
have avoided using 'excessive' down arrow.

Shelby, good program.  It can keep up with me typing, something that Microsoft
Write couldn't.  Wish list: importation of .GEM files.

R. Antley
 ------------
Category 13,  Topic 6
Message 98        Sat Feb 25, 1989
M.SQUIRE [Mike]              at 19:38 EST

Shelby,

     I have waited nearly the requisite two weeks that you specified in your
earlier message #95.  As of this evening, I have still not received my upgrade
to WORD UP (Version 1.30) despite the fact that I received your upgrade notice
in late January and promptly mailed it back to you along with my master disks
and my upgrade fee, via UPS, on January 21st.

     I am concerned, concerned that my disks may have been lost and delivered
to you, concerned that they may have been misplaced after they arrived at your
company.  While I acknowledge that you are a small company, I am used to
waiting no more than two weeks when I am upgrading software with other
companies and become fearful after that period of time that my mailing may
have become lost.  My name and address is as follows:

     Michael A. Squire
     5050 Bluffview Drive
     Dayton, OH 45424-2507

     Please check into this matter and see if you can locate my order. Thank
you for your assistance in this area.
 ------------
Category 13,  Topic 6
Message 99        Sun Feb 26, 1989
G.ANDERSON                   at 17:20 CST

Hang in there Mike, I got my upgrade just this week so I know they're doing
their best to get the things out to us.  It was more than two weeks for mine,
how much more I don't recall. Gregg
 ------------
Category 13,  Topic 6
Message 100       Thu Mar 02, 1989
G.ANDERSON                   at 22:12 CST

Hi folks, is there any chance of WordUp supporting UltraScript in the near
future?  While more flexible than GDOS, the fonts are a lot more expensive.  I
suspect there may be room for both systems within the Atari market, especially
since UltraScript & PostScript can't support anything but Lasers and High-End
publishing systems... Gregg
 ------------
Category 13,  Topic 6
Message 101       Sat Mar 04, 1989
M.EASTER                     at 13:08 PST

      Craig Daymon has stated (cat 14, top 13, msg 69) that he would like to
see any GDOS applications with spare room on the disk(s) to include a copy of
Manual Maker on their disk(s).  Applications like WordUp would certainly
benefit from that offer.

      Craig has come up with a dynamite idea and a truly functional program
for its implementation.  That's a combination that is surely a winner.  I just
hope someone like Neocept doesn't buy his program before he gets version 2.2
up on the boards!
 ------------
Category 13,  Topic 6
Message 102       Sat Mar 04, 1989
M.SQUIRE [Mike]              at 16:37 EST

Gregg,

      My WORDUP upgrade to Version 1.30, 11/10/88 Release arrived on Thursday.
What an improvement over earlier versions, especially in importing DEGAS PI?
files!  I'm pulling in graphics with 1.30 that 1.00 couldn't handle.  I'm
super pleased with how solid WORDUP is getting to be.

... Mike
 ------------
Category 13,  Topic 6
Message 103       Sat Mar 04, 1989
C.DAYMON                     at 22:41 EST

Thanks.  I try to justify the praise.  The FONTZ! program is one that just
might have some space.  This is only a suggestion and admittedly really just
aids me in distributing the program.

Oops, that was supposed to be "I'll try to justify the praise."  It's still in
the growth phase.

-Craig W. Daymon
 ------------
Category 13,  Topic 6
Message 104       Sun Mar 05, 1989
S.WOO [Woofer]               at 00:19 CST

 A short question to those with WordUp and lots of memory...  What is
 the actual limit on number of pics one can put in a wordup doc?
 I have v1.3 and with 800K free I can only have 1 pic with the 24 pin
 fonts.  (degas pi3 picture that is)  How many could  I have with
 2.5 meg and the same configuration?  Just wondering if so I can figure
 out if I should get more memory or new computer.  I know I can create
 individual documents for each part with a picture, but that seems
 like a real kludge for a report.

 Steven
 ------------
Category 13,  Topic 6
Message 105       Sun Mar 05, 1989
G.ANDERSON                   at 14:50 CST

I'm not sure of what the RAM restrictions are with WordUp on graphics. I know
the program 'saves' the graphic to the disk during printing in order to save
RAM....  How much free disk space do you have when you're ready to print?
Each graphic file eats up over 32k of space.  I'll look the manual (1.30) over
and see if it says anything about this. Gregg
 ------------
Category 13,  Topic 6
Message 106       Sun Mar 05, 1989
C.DAYMON                     at 19:46 EST

Gregg,
 I think you'll find the files generated for printing vary in size, but 32k is
a fair average estimate.  They are .IMG files, so there is no real size
restriction.  I've seen some as small as 6k and over 200k. I do agree that the
real problem is probably disk space.  I personally have a 2 DS/DD system and
use a blank disk in the drive just catch the files for printing.  This is the
best I can do, so I'm tied to about 800k max.

-Craig W. Daymon
 ------------
Category 13,  Topic 6
Message 108       Wed Mar 08, 1989
G.ANDERSON                   at 03:15 CST

Craig, I would have thought that 800k worth of blank disk would have been
enough to hold ANY ammount of graphics you'd expect to use in a file smaller
than 'war and peace'....  You might want to give Neocept a call on their tech
line and ask.  If the graphics show up on the screen but not on the page then
I'd have to suspect a shortage of disk space, but with a blank DS/DD waiting
to hold everything I don't see how that could be......  Let me know what they
say. Gregg
 ------------
Category 13,  Topic 6
Message 109       Wed Mar 08, 1989
C.DAYMON                     at 20:06 EST

Gregg,
 It hasn't really been a problem for me because I only have a 1-meg 520 and
having 800k of grahpics would be more than WordUp could hold in memory.
(Especially including the GDOS printer and screen fonts.) But if I had 4
megs...........

-Craig W. Daymon

 ....... then I'd probably have a hard drive.
 ------------
Category 13,  Topic 6
Message 110       Wed Mar 08, 1989
NEOTRON                      at 19:11 PST

Hi everyone, this is Mike Fulton at Neocept.

The first thing that I want to talk about is our technical support policy.  At
first, we offered 60 days of free support after the date of purchase, and
allowed users to purchase additional technical support for $25.00 per year.
This allowed us to keep the price of our products down a bit by cutting down
on technical support costs.  However, while this is a very common practice
with many other computers, it is very rare on the Atari ST.  People complained
about the policy so much that we changed it.  (Nevermind that the program
probably would have been $99.95 instead of $79.95 if we had done it in the
first place.)

At the time we changed the policy, we decided to refund the additional tech.
support that had been ordered by various users.  Actually, few people ordered
the extra support.  We have since had a few complaints from people who say
that they should have gotten a refund, but haven't. We went through our
records, and found 1 person who hadn't gotten his refund.  However, it's
possible our records are incomplete.

If you paid $25.00 for a year's worth of tech support, and have not received a
refund, then you should send a letter requesting the refund along with a
photocopy of your canceled check.  When we receive this, we will send a
refund.  Proof of payment must be included, or no refund will be made.

 Send the letter to:    Neocept
                       547 Constitution, Unit A
                       Camarillo, CA 93010
.................................................. To M.EASTER & C.DAYMON, msg
101

I have had a chance to play around a little bit with Manual Maker, however, it
is not really practical for Neocept to consider distributing it with our
products, and the same is no doubt true of most other companies. Why not?
Well, because then we have to answer tech support questions about somebody
else's product.  Even if there are notes and messages that say we have nothing
to do with it, we'll still get the calls. We cannot afford to spend our
resources on something like that.  I like the program too, but there's also
the question of disk space.  We have to pay for each disk that we ship out,
and Manual Maker is not a small program.  Add the documentation for it, and it
starts to take up room that we might use for something else.  If we included
it while we had room, and then deleted it when we needed the room back, we'd
get complaints about it not being there any longer.  I think the
Genie/Compuserve/Delphi/BBS method of distribution and support is probably the
most practical for a non-commercial program like Manual Maker.  It's too bad
Craig didn't find somebody to market the program for him.

.................................................... To S.WOO, msg 104

Steve, the limit of pictures in a document is limited only by available
memory.  However, the number of pages that can be printed on a page is a
different story.  There are certain memory requirements of the printer drivers
for printing pictures.  (These were undocumented, and we had to figure it out
by trial and error.)  As a result, we leave the system a total of $E00 +
($A00*(freememory/40000)) bytes to the system.  Free memory is determined
after loading the fonts and printer driver. WordUp leaves the system that
amount, and allocates the rest for document storage.  The memory left to the
system is used by the file selector box (another undocumented goodie), and the
printer driver.  The printer driver needs $A00 bytes for each picture it
prints on the same page.  On a 1040ST, I think you should have about 6
pictures on a page before it has problems.  After that point, any additional
pictures won't be printed. That's with the 9-pin Epson FX fonts.  I haven't
got exact figures for other setups, but I think you should have at least 125K
free for documents with the 24-pin setup.  Tell ya what, I'll see if I can
figure it out and get back to you.

By the way, I've just finished writing a letter to you regarding your fractal
program.  Should I send it to you at the Manuel,TX address, or the College
Station,TX address?  I downloaded the program a week or so back and I have
some questions about it.
..........................................................


Well, that's it for now.  See ya all again soon!

     Mike Fulton, Neocept
 ------------
Category 13,  Topic 6
Message 111       Thu Mar 09, 1989
C.DAYMON                     at 21:11 EST

Thanks Mike,

 Glad to hear you like it anyway.  If you have any constructive comments, I'm
listening.  I can imagine the problems you might encounter if people expected
support.  Probably the programs biggest fault is that using GDOS makes it
somewhat difficult to configure.

 Hope to meet you in Anneheim.

-Craig W. Daymon
 ------------
Category 13,  Topic 6
Message 112       Sat Mar 11, 1989
G.ANDERSON                   at 13:28 CST

Something else to keep in mind is that you shouldn't place any graphics down
at the bottom of a page where the picture extends past that page and into the
next one.  This is sure to cause problems...  It's simple to avoid though,
once you look for it..... Gregg
 ------------
Category 13,  Topic 6
Message 113       Sat Mar 11, 1989
B.DENHEYER1 [brian d]        at 22:44 EST

I would like to know if there is or ever will be a "printer" driver for word-
up which prints postscipt files to disk. This would be great so I could upload
output to the  apple laser writers we have at school !
 ------------
Category 13,  Topic 6
Message 114       Sun Mar 12, 1989
S.WOO [Woofer]               at 20:08 CST

 Thanks to all for their input.  I read over the messages in this thread
 and found disabling some of the fonts I don't use as a good solution,
 at least until I find more memory.  I have too many autoboot programs
 I guess.  Thanks for the technical info, Mike.  I might be able to use
 some of that stuff.  Please send mail to my College Station address.
 Hope you liked the fractal program.

 Steve
 ------------
Category 13,  Topic 6
Message 115       Sun Mar 12, 1989
C.DAYMON                     at 21:47 EST

Brian,
 I think Migraph is working on such a driver for their GDOS products and there
is no reason it shouldn't work with WordUp as well.  They also have a JX-80 9-
pin color driver in the works.  (Although, WordUp doesn't support color
assignment unless I missed something.)

-Craig W. Daymon
 ------------
Category 13,  Topic 6
Message 116       Wed Mar 15, 1989
R.LEE21                      at 23:54 EST

This message is for Neocept:

Hi, just got WordUp recently, and am somewhat impressed with it, but have a
couple of comments and questions for you.... I honestly think this program has
great potential, and if continually upgraded and developed can be a very solid
word processor.  By this I mean of the same caliber as MS Word and Fullwrite
Prof. on the Mac, but it's not there yet.  I hope you will strive to make
WordUp as powerful as they are, as I would be most willing to pay for  results
of that magnitude.  Please keep up the good work. And now for a couple of
questions.

1.  Any plans to modify the ruler any?  I find the tab stops being designated
by letters rather confusing, and would think symbols would be much more
appropriate.  Any thoughts on this?

2.  How about implementing hanging indents?  That feature would add
   much to the quality of the program.  I'm sure you've seen the way
    the Mac word processors mentioned before handle them in the ruler.
    I'll keep my fingers crossed for this one!

Thanks, and please continue to support the ST!

R.Lee
 ------------
Category 13,  Topic 6
Message 117       Sat Mar 18, 1989
M.SQUIRE [Mike]              at 12:00 EST

Neocept,

     When I recently upgraded my "Word Up" version 1.00 to 1.30 by returning
it to you along with the upgrade fee, I received a new registration card with
that upgrade.  Do you want me to fill it out and return it if I already sent
in the registration card that came with my original purchase?

.... Mike
 ------------
Category 13,  Topic 6
Message 118       Sat Mar 25, 1989
MWADE                        at 20:39 PST

  I recently purchased Wordup, and I'm having a little problem with
 mixing text and graphics.  The resolution of an Epson LQ-500
 printer is 180 dots per inch.  If I make a drawing in Degas and
 import it into my Wordup doc, and then shrink it, it prints out
 'blocky'.  The picture does not appear to take advantage of the
 high printer resolution, but rather prints at the resolution of the
 screen.  Is this true?
   Thanks,
    Michael
 ------------
Category 13,  Topic 6
Message 119       Sun Mar 26, 1989
G.ANDERSON                   at 11:22 CST

MWADE, keep in mind that Degas picture files are limited to the screen
resolution (around 90 dpi with monochrome, I think).  There's just no way to
make them sharper.  .IMG files, on the other hand, can be of much higher
resolution and will print out much sharper than they display on the screen.
It's the nature of a bit-mapped image to loose detail when you shrink and
expand it on the screen, but it should still print out at it's original
clarity within WordUp. Your problem is, I think, due to a limitation in Degas
rather than in WordUp. I know this didn't help you any, but it may have
answered your question, I hope <grin>. Gregg
 ------------
Category 13,  Topic 6
Message 120       Mon Mar 27, 1989
MWADE                        at 21:02 PST

  Thanks, and how about a little more help.  Is there any graphics
 package out there similar to Degas but will let me enter a higher
 resolution (.IMG)?  Thanks again.
  Michael
 ------------
Category 13,  Topic 6
Message 121       Tue Mar 28, 1989
DOUG.W [ST*SYSOP]            at 02:43 EST

Touch-Up from Migraph will allow you to create .IMG files as large as your
memory allows.

--Doug
 ------------
Category 13,  Topic 6
Message 122       Sat Apr 01, 1989
MWADE                        at 22:56 PST

    HELP!!!!!!


 This is undoubtedly the most discouraging point of my ST user career.
 I purchased Wordup and was delighted by it's ability to mix text and
 graphics.  It worked reasonably well, but when I printed it on my
 Okidata 192 printer, the results were not as good as I had hoped.
 I then decided to purchase an Epson LQ-500 printer, after seeing that
 there was a device driver in WordUp supporting Epson LQ printers.
   I had trouble unArcing the appropriate files (where is the list of
 fonts for the printers?) and decided to reinstall WordUp.  I have
 a 1040ST with 2 double sided drives.  First, it appears that WordUp
 requires 2 disks (System and Program) for the LQ printer as the
 installation bombs due to lack of disk space when installing.
 Second, after installing, when clicking on the WordUp icon, after
 reinserting the System disk, I get two cherry bombs and am returned
 to the desktop, sans mouse movement.
     Does anyone have any suggestions?
 Please help, I really like the processor, but I can't use it without
 my printer.
    Thanks,
     Michael

 ------------
Category 13,  Topic 6
Message 123       Sun Apr 02, 1989
MWADE                        at 23:13 PDT

    O.K. Now I've got it loaded, but it won't print out graphics
 imported from Degas.  Is there some setting for the Epson LQ?
  Thanks in advance,
    Michael
 ------------
Category 13,  Topic 6
Message 124       Tue Apr 04, 1989
G.ANDERSON                   at 20:37 CDT

Sounds like you've some problems.  First, are ALL your fonts, assign.sys file,
and program/rsc files on a single disk?  If not and your fonts are on your
second disk, does your assign.sys file direct the program to read them from
that second disk on booting?  How many fonts are loading?  With only a 1040
there may be too many fonts (shouldn't be the case here).  Also, are you
loading the EPSONLQ fonts???  Trying to load and run the FX (9pin) fonts will
cause problems for sure.  Be positive you're using the right fonts for your
printer. Finally, WordUp writes a 32-35k file to disk whenever printing out a
file with a picture in it.  This is to hold the graphic during printing. I
then goes back and erases it when finished.  If you're printing out text ok
but not the graphic that might be your problem, not enough disk space to hold
the picture file. Hope this helps.......   Gregg
 ------------
Category 13,  Topic 6
Message 125       Tue Apr 04, 1989
MWADE                        at 19:19 PDT

   Gregg,
      Thanks, you got it.  I didn't have enough room on the working
 disk.  I set the prefs to the B: dirve and now it works great.
  Thanks again,
   Michael
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Category 13,  Topic 6
Message 126       Mon Apr 10, 1989
G.ANDERSON                   at 20:35 CDT

Glad I could help Michael, I ran into the same problem when I was beta testing
it.  The expanation is in the Docs, but unless you're really looking for it
it's easy to miss it.  I really love WordUp, you should see what it looks like
with a laser printer....  WOW!!! Gregg
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Category 13,  Topic 6
Message 127       Mon Apr 10, 1989
MWADE                        at 20:46 PDT

   I'd love to see what the output looks like.  I though about
 buying a laser printer, but my checkbook scurried under th couch
 when it saw the prices.  I'm very happy with my Epson LQ though.
   Has anyone had problems with sporadic characters spontaneously
 appearing on the screen after reading in graphics?
 -Michael
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Category 13,  Topic 6
Message 128       Mon Apr 10, 1989
S.WHITNEY                    at 23:06 PDT

Yeah, I've seen those random characters to.  They also seem to appear en I
change the cropping by clicking the mouse. (that "en" word is "when.")
     --Steve
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Category 13,  Topic 6
Message 129       Sat Apr 15, 1989
C.DAYMON                     at 18:56 EDT

I have version 1.3, release 11/10/88 and occasionally when printing, something
goes amiss and garbage starts printing to the printer.  (Like WordUp forgot to
issue the printer command to go to graphics mode for the printer pass being
executed.)  I would think this problem was in the driver, but I use the
Neocept driver with my Manual Maker program and have not had any problems.
Anyone else had a similar problem?  Reprinting the same file does not
necessarily cause the problem to reoccur.

-Craig W. Daymon

P.S.  When can we expect hard spaces?
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Category 13,  Topic 6
Message 130       Mon Apr 17, 1989
R.ANTLEY                     at 19:43 CDT

A while back I left a message about not being able to set the bottom margin
for a document in Wordup V1.30, release 11/10/88.  I still have the problem,
but I have found a work around.  It seems that the  example files DO allow you
to set the bottom margin, so to be able to use this feature, do a cut and
paste operation on your document,  pasting it into one of the example files
(after deleting the text). I  advise saving immediately after the paste, since
Wordup tends to be  slightly unstable (it trashed screen memory the first time
I attempted the operation).

Richard A.
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Category 13,  Topic 6
Message 131       Tue Apr 25, 1989
BILLCHASE                    at 23:40 CDT

  I've got a Citizen MSP-15 printer and the latest WordUp, and I'm really
disappointed! I really enjoy editing using WordUp (except for the little
things mentioned in my msg 89 above), but when I print a file, it looks like
s***! The Citizen is supposed to emulate an FX-80, and prints fine from 1st
Word, but looks really crappy from WordUp. Descenders are blocky or missing,
and spacing lloks really bad.
   The whole point here is, has anyone had good results using a Star NX-1000
Rainbow. I found I can get one pretty cheap, and would like to use WordUp full
time. Reviews?
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Category 13,  Topic 6
Message 132       Sun May 07, 1989
MWADE                        at 00:15 PDT

    I don't know about the star, but I love my Epson LQ-500.
 Looks great!
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Category 13,  Topic 6
Message 133       Mon May 08, 1989
R.LEE21                      at 20:37 EDT

Anyone know what has happened to Neocept??? They haven't replied to messages
on here in quite awhile.  Have they abandoned us as well? Maybe they're just
busy making great improvements to WordUp..........wishful thinking??

R.Lee
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Category 13,  Topic 6
Message 134       Tue May 09, 1989
DARLAH [RT~SYSOP]            at 08:20 EDT

Have you sent them GEnie Mail??
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Category 13,  Topic 6
Message 135       Tue May 09, 1989
G.ANDERSON                   at 19:01 CDT

Don't worry if Neocept isn't here to check their forum every day, they really
are doing a LOT out there in La-La land and I suspect you'll be very pleased
with the results (I get a sneak peak every once in a while). Just hang on,
I'll try and answer questions I think I can handle but a lot of the new ones
are out of my field <I use the SLM804 and can't respond to DM questions too
well>. Gregg
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Category 13,  Topic 6
Message 136       Sun Jun 18, 1989
S.M.                         at 11:38 EDT

I just bought word up.  Excellent job!  I own word perfect and first word and
word writer and this is defintely the best

BUT.....  No dictionary? No theasaurus?  Whooooooohh  oh no!!

As any writer knows (especially one who writes on a computer) these accesorys
are essential.  Wait, more than essential, absolutely mandatory!!!!      You
guys and girls at Neocept have got to produce one.  It seems to me (and I
would be curious to see how many others agree) it is ludacris to create a WP
without a Dic and Thea.

 D D D D D D D D D D D D D D D D D D C C C C C C C C C C CNothing could be
more important on your "to do list".

I'll pay (I'll have to!) any amount to get a Dic and Thea that out performs
word perfects for Word Up. Yo, Yo.       Your response at my E-mail address
would be greatly appreciated.  My addresss is S.M.

In the mean while, "No romance, no romance, do your dance" "Yo, Yo".

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Category 13,  Topic 6
Message 137       Sat Jul 15, 1989
TIM.BARR                     at 00:30 MDT

Hey everybody, WAKE UP!!!! THIS IS AN UPDATE ALERT!!!! I just got the info in
the mail today, for WordUp version 2.0!! The new features are hot!!
        ****  WordUp will now import .GEM metafiles!!!! **** This new feature
alone is worth the $20 upgrade fee that Neocept is charging. Looks like I will
have to buy the update to version 3.0 of Easy-Draw as well. Here is a list of
some of the other new features that have been added to WordUp:
    Hanging Indents
    360x360 dpi 24-pin printer drivers
    40k more memory has been freed up for fonts
    24 pin printers can be installed on a basic 520 ST
    scaled sizes of installed fonts are available
    Upward scrolling is as fast as downward
    The print dialog box has draft and final choices
    ASCII priont and save now output tabs
    special foriegn characters can be typed using two keys, i.e.  e' or a`
    extended mode characters can be used in dialog boxes
    Mail merge now supports Regent Base and The Informer There is also a list
of 26 bugs that have been fixed from version 1.x. Here is a partial list of
the fixed bugs:
    ** NO MORE CRASHING WITH GRPHICS ** ( direct quote from info sheet)
    Light and Skewed-outline are correctly shown on screen
    Will not crash if loading a document that has fonts that are not
      installed, will substitute another font temporaily
    Displays .IMG files that are larger than 32k correctly

My disks and check is already in the mail. I did it The moment I got done
reading the info sheet, in fact. These are the features I have been waiting
for, for this program. Now, if they could add a dictionary/thesaurus...
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Category 13,  Topic 6
Message 138       Sat Jul 15, 1989
E.PURKERSON                  at 01:32 PDT

As soon as I get my update info, my check will be in the mail too!

escott
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Category 13,  Topic 6
Message 139       Sat Jul 15, 1989
TOWNS                        at 17:13 EDT

 Well, if everything they say is true, sign me up!
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Category 13,  Topic 6
Message 140       Sun Jul 16, 1989
T.MOORE [Tom]                at 09:53 CDT

Still no spell checker?  I am really disappointed.  If they would include a
spell checker/thesarus I would be happy to upgrade for any reasonable FEE.
Folks, this is Word Proccessor not a DTP tool.  With that intent in mind it is
negligible to think that WU 2.0 still does not have  a spell "cheker" <-(see
why it's important to have a spell checker). Name  me a new  WP that has been
released with a 20 dollar ugrade fee and not  include a  spell checker.  I
shake my head at this  developement because  WU has  great potential.  Why
can't we get someone to come out with a  legitimate  stand alone spell checker
to support those who won't build  one in there programs(please don't tell me
about Atari's vaporware spell checker).  Although, WU has its dedicated
features to do DTP  work it still advirtised as a WP tool.  I want more WP
meat and potatoes.   INCLUDE A SPELL CHECKER!!!!!! He**, raise the price by 40
dollars and include a spell checker.  Tell me WU wouldn't sell like hot cakes.

Come on NEOCEPT be real and give us something more than GEM imports and bug
fixes for a 20 dollar upgrade fee.

My wish list for a WU upgrade would be Spell checker/thesaruas, and  increased
speed in scrolling, screen redraws.  Bug fixes should be a given.  Neocept
don't be afraid to raise your price. Look at how well Calamus is doing.
People will buy if you put in the right features. IF you don't WordFlair is
going to be a day of reckoning for you!

Tom Moore EOF
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Category 13,  Topic 6
Message 141       Sun Jul 16, 1989
JEFF.W [ST*SYSOP]            at 11:09 EDT

Stand alone spell checkers?  There's Thunder! from Electronic Arts,
ElectraSpell (is that the right name?) from Abacus (although I've never been
able to get it to work...we stopped carrying them in the store).  There was
even RegentSpell, from Regent Software, but I don't know if that is available
any longer.  I think there is a K-Spell from Kuma Software also.

What will work with WordUp?  I don't believe I've tried any of them with
WordUp, but I believe the Thunder! accessory should work fine with it, as it
does with MicroSoft Write.

The only problem with using the Thunder! accessory with WordUp will probably
be getting them both to squeeze into your system's memory at the same time if
you have one meg or less.
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Category 13,  Topic 6
Message 142       Sun Jul 16, 1989
M.EASTER                     at 10:52 PDT

      Re WU (and other wp's), dictionaries and thesauri

      It may be unrealistic to have instantaneous access to a good dictionary
and thesaurus all loaded into ram on a 1 meg machine.  According to those who
use K-Roget, (I don't have it, so don't ask me any questions), it is a
powerful thesaurus which may also be used as a spell checker and is able to
deal with phonetic spellings.  It must function as an accessory which accesses
the drive for its functions, but it wants to be able to get to about 900K
worth of information, and uses a ram disk for some info.  Thus, on a 1 meg
machine with 2 disk drives, you could work it without disk swapping, but you
would still have to deal with the lack of speed of floppy accesses.  According
to STAN50 (postings in FWP) it does just fine with a hard drive, and he uses
it regularly with FWP.

      When I use WWST 2, I use a 200K ram disk that is holding the thesaurus,
and have the drive paths set up for that.  I don't keep the dictionary loaded
or use continuous spell check, but perform those duties (if I must) after the
document is completed.  I do like continous access to the thesaurus though, so
I won't get "stuck" for a word.  I know, I know, that thesaurus is no great
shakes, but _maybe_ any thesaurus is better than none.  (Maybe not.)

      Would anyone posting here care to tell us more about K-Roget?

      Mike
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Category 13,  Topic 6
Message 143       Sun Jul 16, 1989
STAN50                       at 17:49 EDT

There is little to add about K-Roget, but it only requires a ram-disk if you
don't have a hard drive. While it doesn't spell check per se, it allows you to
check the spelling of a word by typing it in and seeing if the word is in K-
rogets very large dictionary.
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Category 13,  Topic 6
Message 144       Sun Jul 16, 1989
T.MOORE [Tom]                at 23:04 CDT

These are not viable soloution as spell checkers.  Why do I have to settle for
real time spell checkers?  I like to be able to spell check my documents after
they are completed.  Is that to much to ask for?  Is the problem we don't see
these type of spell checkers is because of GDOS.  I have read that there may
be problems because of the nature of GDOS.  I have no idea just a thought.
Again, I would pay for a handsome upgrade to WU if they would give it a spell
checker........
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Category 13,  Topic 6
Message 145       Sat Jul 22, 1989
S.STAHL1                     at 09:27 CDT

 I'd think that for a person with a good command of English, a spell checker,
much less a thesaurus, would be mostly unnecessary. How much time can it take
to scan a page (screen) and check any "suspicious" spellings?  Sure,
programmers are terrible spellers, but they're a minority.
 I may be biased, having a B.A. in English, but I've never used a thesaurus,
and can't see where the need for one would arise in anything but the most
formal, persnickety, document.
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Category 13,  Topic 6
Message 146       Sat Jul 22, 1989
CHARDIMAN [Clayt]            at 11:54 EDT

As a newspaper columnist who sees plenty of correspondence from the  public, I
can tell you that poor spellers are NOT in the minority. But even for good
spellers, I can see a need for a spelling checker. It's a good tool for
catching some typos. Of course, it wouldn't flag "reed' for "read," for
example. Having said all that, I should point out that I don't use a spelling
checker. I prefer reading my own copy over, because whether there are typos or
not, I usually find ways to make it better. It's a matter of individual
writing style, I suppose. I would like to put in my own two cents, though, and
say that if it were to come down to a choice of having a built-in spelling
checker or raising the price of WordUp by $25, I'd say forget the spelling
checker. As far as the upgrade is concerned, several individual  improvements,
such as recognizing tabs in ASCII printing, make the whole upgrade worthwhile
for me. They give WordUp even more legitimacy as a writer's tool. I'm looking
forward to version 2.0.
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Category 13,  Topic 6
Message 147       Sat Jul 22, 1989
C.DAYMON                     at 16:03 EDT

Since you can still save your WordUp files as ASCII, what's the big deal? Save
ASCII and check with any of a number of checkers.  It's not the best, but it
works and you have a better choice of checkers.  In HS, I was an excellent
speller, but in college, I majored in Math and studied German.  Although I
suspect German more than Math, I think they both had a negative effect on my
spelling.  I'd like to see a complete, 200k word, Thesaurus/Dictionary for the
ST with whatever other utility features would be appropriate.  Given enough
memory, it might be nice to allow piping of some sort from other programs into
the checker.  Why force me to pay for a checker I can only use with 1 program
and that probably will be inferior to what would be produced if it was created
for the soul purpose of spell checking.

-Craig W. Daymon

P.S. Add grammer checking like Grammatik III on the PC so it can catch
     that '?' I missed at the end of that last sentence.
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Category 13,  Topic 6
Message 148       Sun Jul 23, 1989
CHARDIMAN [Clayt]            at 20:42 EDT

Craig:

Soul purpose?

Free James Brown <grin>.

--Clayt
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Category 13,  Topic 6
Message 149       Mon Jul 24, 1989
C.DAYMON                     at 19:23 EDT

Hey, everybody makes misteaks.
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Category 13,  Topic 6
Message 150       Wed Jul 26, 1989
NEOTRON [Mike@Neocept]       at 18:35 PDT

Hello everyone, this is Mike at Neocept.

First of all, I do not have time to make much of a reply, but I wanted to
address the concerns of those people who keep bringing up the subject of
spelling checkers.

First of all, a spelling checker and/or thesaurus is not a minor feature in
any sense.  Adding one is a major undertaking.

We have every intention of adding a spelling checker and thesaurus to WordUp.
But we want to do it right.  That takes time.  We are looking at licencing an
existing package and adapting it to our needs. But that also takes time, and
money.

Please do not think that because we haven't announced one so far, we aren't
going to do one, or that we don't care about the wishes of  those who have
mentioned it.  Please be patient.  Personally, if I hear one more person
casually say "it sure would be nice to have a spell checker in WordUp", the
guys in the white suits may have to come and give me a forced vacation.
(Vacation... I think I remember what that is. I think I had one several years
ago...)

Well, I guess that's all I wanted to say.  Except for one thing.  Not
including a spell checker but adding some of the other features we have does
not indicate that we view WordUp as a DTP program instead of a word processor,
as some have suggested.  I don't think anybody could take a serious look at
both WordUp and just about any page-layout program and think they were the
same thing.  Please consider that you may not be alone in wanting a spell
checker, but there are lot of considerations which we have to make.  That
sounded a bit strange, didn't it.  At any rate, please keep this information
in mind.

Mike Fulton, Neocept
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